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Flow Volkswagen of Asheville
Asheville, NC
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350 Reviews of Flow Volkswagen of Asheville
Danielle was more than your typical sales person! From the first minute Danielle introduced herself, until we purchased our new VW, we knew we were with the right person to guide us through the proces From the first minute Danielle introduced herself, until we purchased our new VW, we knew we were with the right person to guide us through the process. Her knowledge, patience, ability to listen, and warmth made us feel at ease. We weren't used to a sales person who wasn't pushy and manipulative and this made it comfortable for us to take the time we needed to consider the information she gave. When we called Danielle the next day, she kindly answered our questions, and invited us to call her as often as needed. Within a day, we knew we wanted to buy a car from her, rather than another dealership we had considered. Upon returning, ready to buy, we were introduced to Chris, who discussed the numbers, and we came to a deal we were satisfied with. All of this was done professionally and, I might add, enjoyably. We couldn't be more pleased. More
Excellent service As always, super excellent service! I came in for service and ended up buying a car. Everyone was super nice and helpful. I have been going to this As always, super excellent service! I came in for service and ended up buying a car. Everyone was super nice and helpful. I have been going to this dealership for over 15 years! I can't imagine going anywhere else! More
Great customer service. It has been a pleasure to get our service with Harmony Motors. The center is clean and inviting and the staff makes us welcome to wait while we get s It has been a pleasure to get our service with Harmony Motors. The center is clean and inviting and the staff makes us welcome to wait while we get service or transport around town. We look at new cars each time we are in and staff members offer assistance and answer questions, without pressure to buy. We test drove a 2017 Passat and ended up buying! If we get half the service out of it that we did our 2010 Golf, it will be money well spent. We will be loyal customers for years to come. More
Satisfying Deal. My buying experience was a satisfying one due to the salesperson, Freddie Snedden. He was timely in his replies to my questions and did everything he My buying experience was a satisfying one due to the salesperson, Freddie Snedden. He was timely in his replies to my questions and did everything he could to make the experience a positive one. More
Great service Brent is a great sales rep. This is our second VW with him. So great to work with. We give him an A+ Stan and Pam Naplen Brent is a great sales rep. This is our second VW with him. So great to work with. We give him an A+ Stan and Pam Naplen More
Brent was great! Once again I had a very good experience at Harmony Volkswagen. Great sales staff and great service department. I am very happy with my new Golf Sportw Once again I had a very good experience at Harmony Volkswagen. Great sales staff and great service department. I am very happy with my new Golf Sportwagen. I highly recommend this group to anyone looking for a new car. More
Excellent dealership Joe was so helpful and understood exactly was I was looking for. Joe went out of his way to help me find the exact car I wanted. He is an excellent sa Joe was so helpful and understood exactly was I was looking for. Joe went out of his way to help me find the exact car I wanted. He is an excellent salesmen. Excellent customer service. James explained the paperwork in detail. More
Great Car Buying Experience I started my search for a new car, and it did not take long to find exactly what I was looking for. Freddy and Nate at VW of Asheville were extremely I started my search for a new car, and it did not take long to find exactly what I was looking for. Freddy and Nate at VW of Asheville were extremely accommodating and were able to get the exact car I was looking for to the dealership within 24 hours. They were willing to work with my wants/needs to make sure my car buying process was enjoyable. Overall great experience. More
2013 VW Beetle TDI Service was excellent as always. I called ahead and got scheduled and then when I got there I took the shuttle driven by Foster to the outlet mall. Af Service was excellent as always. I called ahead and got scheduled and then when I got there I took the shuttle driven by Foster to the outlet mall. After an hour Foster cam back and picked me up. My car was done shortly. More
Tires and more We recently had our Touareg in for the 30k service and it was noted tires had 4/32 tread left. (Side note that a 65 thousand dollar car should have be We recently had our Touareg in for the 30k service and it was noted tires had 4/32 tread left. (Side note that a 65 thousand dollar car should have better tires than a 30k Goodyear on it) The service personnel suggested tires and we asked for a price and if they price match and the dealer does! We then set up for new Michelin tires for the following week and did some price comparison with the caveat that SAMs/Walmart sometimes are quoting tires that aren't the same product so be very careful when price comparing at those locations. We did find a better price at Clarks Tires in Waynesville and with a manager ok they matched and we were thrilled! It's also noted that we had a $500 goodwill VW card that expired and so we used it at Harmony. The car rides better than new and the balance and alignment were perfect. Phillip was our service person but another in the service Dept finished us up. We are very happy with Harmony and hope to do our next trade with them if the Q7 comes into play in diesel. More