Flow Volkswagen of Asheville

Jetta Two-fer Our situation was a bit unusual in that we own a 2014 Jetta TDI diesel which we plan to return to VW in November for a settlement payout. We loved our Our situation was a bit unusual in that we own a 2014 Jetta TDI diesel which we plan to return to VW in November for a settlement payout. We loved our TDI and wish VW hadn't cheated. But we appreciate their reaching an agreement with owners. Meanwhile, we needed to think about a new car and our research led us back to the gas powered Jetta as one of the best compact cars to chose from. We also discovered VW offers some of the best lease deals going, and as we are in our 60's it made sense for us to think about leasing. We needed a second car, too, because our 2001 Saturn is no longer reliable and we'll be donating it. Harmony Motors was great to work with, and Josh Mitchell was super. He made us an offer we couldn't refuse! He even picked us up at home (30 miles away) after we decided to lease two 2016 Jettas they had on clearance since we would be switching license plates with our other two cars. So, we now have two Jettas (the S and SE models), and while they're not quite as quick as the TDI and lack some of the extras, they are almost as much fun to drive and handle just as nicely. The only downside is the 36 month care package that came standard on our TDI is now an extra cost on new VWs. This can add up depending on the coverage you choose. More

Tiguan Freddy helped us purchase a new Tiguan and even helped get the car ready so we could take it home the same day, and even drove our other car home for Freddy helped us purchase a new Tiguan and even helped get the car ready so we could take it home the same day, and even drove our other car home for us. Thanks! More

Weekend madness We were in a desperate and unexpected situation to purchase a vehicle. Granted it was late in the afternoon, but I did not appreciate the sales team b We were in a desperate and unexpected situation to purchase a vehicle. Granted it was late in the afternoon, but I did not appreciate the sales team being flustered with my questions. I especially did not appreciate the scoffing from Chris in finance when documents had to be printed and reprinted. Nobody wanted to go home more than we did especially when we were only in town for a visit and ended up buying a car! I left feeling like more could have been done. More

Don Oaks was terrific! While unhappy with the Tdi scandal, we were happy enough with the settlement to purchase a new Jetta Hybrid. We probably wouldn't have done so had not While unhappy with the Tdi scandal, we were happy enough with the settlement to purchase a new Jetta Hybrid. We probably wouldn't have done so had not our experience working with Don Oakes been so enjoyable. More

Great Had a great experience. Fast and efficient and everyone was super nice. I took the shuttle so I didn't have to wait there and they were easy and great Had a great experience. Fast and efficient and everyone was super nice. I took the shuttle so I didn't have to wait there and they were easy and great to work with. More

Excellent Service!!! After my car was damaged by an on site window replacement company, Phillip and the entire Volkswagen of Asheville team stepped in and got my CC on the After my car was damaged by an on site window replacement company, Phillip and the entire Volkswagen of Asheville team stepped in and got my CC on the road again. They did an excellent job and I can't tell there was ever any damage. Phillip worked with my insurance company and made sure my car left the service department as if it was brand new. I can't thank the VW team enough for going above and beyond to make sure I got my car back so I could go on vacation. I was introduced to everyone that worked with my car and I thank you all! More

Happy Customer Jack was very helpful. When it was time to pick up my car, he answered all my questions with useful, understandable information. That made a big diffe Jack was very helpful. When it was time to pick up my car, he answered all my questions with useful, understandable information. That made a big difference in my confidence in dealing with keeping my car in tip top condition. He was informed and informative - and very nice about it. Thank you. More

Great service as usual! We have been a customer here for the last couple of years. Every visit has been friendly, efficient and very thorough. We highly recommend Harmony Mot We have been a customer here for the last couple of years. Every visit has been friendly, efficient and very thorough. We highly recommend Harmony Motors! More

Efficient My experience with these guys couldn't have went any better. Sam was quick and precise with all estimates. She was very attentive to my needs and maki My experience with these guys couldn't have went any better. Sam was quick and precise with all estimates. She was very attentive to my needs and making sure that I got the right car for the right price. The other folks working there that I spoke with (Charles and James) were pleasant and helpful as well. I will definitely send people to them! More

Straightforward negotiations & extremely competitive pricing The personnel at Harmony Motors and Volkswagen of Asheville are a pleasure to deal with and the service is outstanding. This is the the third vehicle The personnel at Harmony Motors and Volkswagen of Asheville are a pleasure to deal with and the service is outstanding. This is the the third vehicle we purchased at Harmony and we will continue to go back. The pricing was extremely competitive and the sales people do not engage in any type of high-pressure tactics. The after sales service in the service department is also terrific - the work is done well, finished when promised, and at a fair price. Overall a great company with which to do business. More