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Flow Volkswagen of Asheville

Asheville, NC

4.4
377 Reviews

621 Brevard Rd

Asheville, NC

28806

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377 Reviews of Flow Volkswagen of Asheville

August 12, 2016

Staff friendly and knowledgeable, great service! Booking in process was easy and staff were friendly and efficient. Loaner provided and it was clean. Overall a great experience. The VW Passat Die More

by THELANDVIKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bishop
Oct 15, 2016 -

Flow Volkswagen of Asheville responded

On behalf us all of us at VW of Asheville, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Charles. We will be sharing your feedback with our team.Please come visit us again soon!

August 11, 2016

Incredible This was one of the most impressive car buying experiences Ive ever had! At harmony motors we ran into a lot of friends that helped us buy our new Gol More

by DIVERSELIFE26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don, Nate Nunn, James Lordman, Michael Roach
Oct 15, 2016 -

Flow Volkswagen of Asheville responded

On behalf of the Volkswagen of Asheville team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new Golf Sportwagen in the future!

August 10, 2016

Efficient service and polite, pleasant people Charles was very pleasant and the inspection was done in the amount of time he said it would be. I appreciate the quality of service and attention to More

by AGURTLER55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bishop
Aug 11, 2016 -

Flow Volkswagen of Asheville responded

We are very happy to hear that you had a pleasant experience with us at Volkswagen of Asheville. We wish you safe travels in your VW and look forward to seeing you again soon!

August 10, 2016

my engine light was on & it turned out to be a recall issue we drop the car off on Friday morning, & where told it was 4 hours ,since I had a appointment at 1:00pm I told Phillip we would pick it up on Saturda More

by FWMGIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King
Oct 15, 2016 -

Flow Volkswagen of Asheville responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

August 09, 2016

Disappointing Service Department Visit - Updated I unfortunately had a very disappointing visit to the Asheville VW service department. I brought in my 2016 Golf R which I purchased there to have the More

by theajevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King
Oct 15, 2016 -

Flow Volkswagen of Asheville responded

We apologize for your negative experience. At Volkswagen of Asheville we are committed to fair, honest pricing. It’s unfortunate that there was miscommunication and that you were unhappy after pricing was discussed. We value our customers and truly appreciate the time you spent to share your opinions. We were pleased to come to an agreement over the price difference and hope that you will remain a loyal VW enthusiast.

August 08, 2016

Always a great experience. I always get great service and I am treated very well when I bring my car in for service. Charles and Philip are extremely knowledgeable and professi More

by brad.boettcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip King, Charles Bishop
Aug 11, 2016 -

Flow Volkswagen of Asheville responded

Thank you for taking the time to share your comments and feelings about Charles and Philip. They are valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you very much for your feedback!

August 08, 2016

nail in tire I pulled in to the dealership service department when the low tire pressure signal beeped on to find that i had a nail in my tire. they were able to p More

by Ashevillegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bishop, Jack Thill
Aug 11, 2016 -

Flow Volkswagen of Asheville responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are always striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree!

August 08, 2016

EXCELLENT AS ALWAYS. IN EARLY AND OUT BEFORE TIME PROVIDED I have our Audi, Porsche and now our VW serviced at Harmony. They are always helpful and courteous. Great dealer easy to deal with and fair. More

by TOMGKANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bishop, James Lordman
Aug 11, 2016 -

Flow Volkswagen of Asheville responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

August 06, 2016

Great Experience Had a great experience. No pressure and was shown new and used cars both. Michael worked with me to hit my budget and find the car I wanted. More

by Fiat500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Roach
Aug 11, 2016 -

Flow Volkswagen of Asheville responded

Congratulations on your new purchase! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Michael knows how pleased you are with his service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new vehicle!

August 05, 2016

Excellent service but long wait As usual, the service (50,000) was perfect , the service employee courteous but the waiting time of more than 3 hours unacceptable, although scheduled More

by SWISSREALTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Thill
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