Flow Volkswagen of Asheville

Efficient, knowledgeable & alert They addressed my main issue which turned out to be a piece of metal in my tire. But Charles also does a serious inspection of my car, and noticed wh They addressed my main issue which turned out to be a piece of metal in my tire. But Charles also does a serious inspection of my car, and noticed where someone must have hit my front end in a parking lot. The damage was barely noticeable to me until he pointed it out. I had not hit anything or been in an accident so it had to have been a parking lot somewhere. He explained what would need to be done that should allow them to pop it out, which I will do later. While I was upset with the diesel news that came out 2 weeks after buying my car, I do love the car. And the service has been outstanding. If I get a reasonable buy back, I will probably trade up to the same car with a couple more extras, but a regular gas car. More

On schedule work was performed on my scheduled appointment time, wait was expected for repairs, but work was completed to satisfaction and done correctly. I will work was performed on my scheduled appointment time, wait was expected for repairs, but work was completed to satisfaction and done correctly. I will return for further repair to my VW Passat in the future. More

Process was seamless. Easy to make appointment, Charles Bishop was ready for us when we arrived, vehicle was ready and washed when they said it would be. Good experience ov Easy to make appointment, Charles Bishop was ready for us when we arrived, vehicle was ready and washed when they said it would be. Good experience overall. More

Came home with a new VW I was very upset about the deisel situation and really appreciate the wonderful customer service from Michael and Nate. Very happy with my new white T I was very upset about the deisel situation and really appreciate the wonderful customer service from Michael and Nate. Very happy with my new white Tiguan. More

Everyone was very helpful. Freddy Snedden, our sales rep, happily took us on two test drives pouting himself into the convertible backseat. He programmed my phone into the car's Freddy Snedden, our sales rep, happily took us on two test drives pouting himself into the convertible backseat. He programmed my phone into the car's system when we took possession. He was very pleasant to work with. James Lordman worked with us to resolve financing issues and procure the best possible financing option. More

Recently purchased used Jetta I recently purchased a pre-owned 2015 Jetta still barely under warranty. Concerned about transmission and a few electrical thing noticed. Asheville V I recently purchased a pre-owned 2015 Jetta still barely under warranty. Concerned about transmission and a few electrical thing noticed. Asheville Volkswagen got my car in quickly and checked all of my concerns. Gave the car a thorough check all under the warranty and gave me peace of mind. Fast personable and professional. More

Installed ECU and TCU upgrades. Discussed upgrade options with Jack, and decided to have both the ECU and the TCU reprogrammed on my new Golf R. While service was being performed, we Discussed upgrade options with Jack, and decided to have both the ECU and the TCU reprogrammed on my new Golf R. While service was being performed, we discussed and received information from Josh about a Tiguan we recently purchased from him. I was kept updated on the upgrade process and made to feel comfortable while we waited. I'm very pleased with the experience and the results. More

Courteous people cool shop Recall work done on VW. Second recall notice.You have great people beautiful store, just hope the brand is not too damaged from recent problems. Recall work done on VW. Second recall notice.You have great people beautiful store, just hope the brand is not too damaged from recent problems. More

Very friendly and professional. Jack did a great job ensuring I was taken care of while waiting, with the car, and after the service and work was done. The mechanics did a great job Jack did a great job ensuring I was taken care of while waiting, with the car, and after the service and work was done. The mechanics did a great job on the car. Very satisfied. More