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Flow Volkswagen of Asheville
Asheville, NC
387 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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387 Reviews of Flow Volkswagen of Asheville
June 21, 2016
Efficient and Professional Needed the car serviced for my daughter's driving test. Worked us in quickly and made sure the service work had been executed correctly before releasi Needed the car serviced for my daughter's driving test. Worked us in quickly and made sure the service work had been executed correctly before releasing us in the car! More
by BONNERJ
Verified CustomerEmployees Worked With
Jack Thill
June 20, 2016
Nice day thanks to great service Easy appointment. Responsive, sensible service, good manners! can always depend upon the information, sure appointments, and great service from a tr Easy appointment. Responsive, sensible service, good manners! can always depend upon the information, sure appointments, and great service from a truly nice group of people taking care of our wonderful cars (audi tt and vw eos). I have never had any complaints about the service and the sales staff,as well. I will never return to acura!! More
by LANCEGOIN
Employees Worked With
Philip King
June 17, 2016
Efficient and Polite I really appreciated the follow-up reminder by email for my 2012 VW Tiguan 30K appointment. My ticket was ready when I got there and there was no wai I really appreciated the follow-up reminder by email for my 2012 VW Tiguan 30K appointment. My ticket was ready when I got there and there was no waiting to get started. I decided to wait for my car and it took 4 hours, which wasn't great. I did change my ticket to get new tires after Philip told me they were getting pretty worn, so that took some extra time. I agreed with his assessment, and liked his polite ways. Fortunately the waiting area had coffee, snacks and comfortable chairs. More
by JIM25
Employees Worked With
Philip King
June 17, 2016
Mystery Issue Diagnosed Correctly, Repaired Quickly The service consultant Philip King was professional and clear in his communications and his management of my expectations. Only hiccup was the part wa The service consultant Philip King was professional and clear in his communications and his management of my expectations. Only hiccup was the part was not in shop and I had to leave my vehicle overnight. Otherwise I'd have been in and out in a few hours. More
by RDBANNISTER
Employees Worked With
Philip King
June 15, 2016
Service Experience Was Quite the Thill (er) Without a doubt the quality of work and overall professionalism displayed is topnotch. Frequently on the road, I religiously have my vehicle serviced Without a doubt the quality of work and overall professionalism displayed is topnotch. Frequently on the road, I religiously have my vehicle serviced wherever I happen to be when maintenance is due. This moment in time it was for the 110K on my Jetta TDI. I can honestly say I have experienced the spectrum. Without a doubt this was the most pleasant experience yet. Jack Thill was informative, and courteous. Even though it was highly evident that our paths are unlikely to cross again, I was left with the feeling that I was always welcome to return. Some companies say they appreciate their customers, here I really felt it. More
by JPPARKER19
Employees Worked With
Jack Thill
June 13, 2016
Detailing This is the second time I have paid for my car to be detailed. The first time was an excellent job. This time I had to return to the shop and three This is the second time I have paid for my car to be detailed. The first time was an excellent job. This time I had to return to the shop and three of us had to wipe down the car that was covered in a speckled film, including the mirrors, windows and chrome. The windshield continues to have a greasy film on it that isn;t removed via windshield fluid and wipers. When I got home I noticed that the inside of the car, especially the dashboard and doors had not been cleaned completely. There were stains and crumbs that I wiped off. I think you need to hire more detailers so that they are not pressured to finish quickly and thus increase the risk of not doing a good job. I paid $200 for the detail and I can assure you I will take my business elsewhere. Thank you , Sharon Wallace More
by SFWALLACE29
Employees Worked With
Jack Thill
June 09, 2016
Absolutely fabulous I went in to have my inspection on my 2014 Tiguan.We me Stephanie and went for a ride in 2016 Passat. Chris was able to meet all of our needs. Couldn' I went in to have my inspection on my 2014 Tiguan.We me Stephanie and went for a ride in 2016 Passat. Chris was able to meet all of our needs. Couldn't be happier. You have a wonderful TEAM. More
by Silver86
Employees Worked With
Nate Nunn, Stephanie Dilts, Chris Nelson
June 07, 2016
30 000 miles service My grandson and I took or VW in for a 30 000 mile service. it was a 90 minute service. But we had a nice place to wait. . .and the grandson had sodas My grandson and I took or VW in for a 30 000 mile service. it was a 90 minute service. But we had a nice place to wait. . .and the grandson had sodas and snacks to pick from at the waiting room. It went by pretty quickly. . .and the folks were nice. More
by LESTER.NORTON
Employees Worked With
Jack Thill
June 07, 2016
Great and friendly service! Charles & Jack are great, and they took care of everything I needed in a timely and professional manner! I would highly recommend this Volkswagen deal Charles & Jack are great, and they took care of everything I needed in a timely and professional manner! I would highly recommend this Volkswagen dealer for all of your service needs! More
by TRENTJ16
Employees Worked With
Charles Bishop, Jack Thill
June 06, 2016
Oil change Always a pleasure dealing with the staff at Harmony Motors. Always pleased with the service and will continue to have my car maintenance done there. Always a pleasure dealing with the staff at Harmony Motors. Always pleased with the service and will continue to have my car maintenance done there. More
by PAULA.PACE11
Employees Worked With
Jack Thill
