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Flow Volkswagen of Wilmington

Wilmington, NC

4.7
111 Reviews

5011 New Centre Drive

Wilmington, NC

28403

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Showing 111 reviews

March 25, 2024

They are and have been for 20 years the best Dealership we have ever dealt with. They are courteous, caring, competent and always do their very best to solve whatever issue you may have. 5 stars are just More

by 391gcm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Worthington 5 stars, Darrell Winstead, Mike Cooke
December 27, 2023

I recently purchased a car from this dealership, and my experience with Matthew Worthington was exceptional. His knowledge of the vehicles, patience in addressing my questions, and willingness to find the More

by J Thomas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Worthington
November 09, 2023

Flow Volkswagen of Wilmington, and especially Matthew Worthington, made my car purchasing experience a pleasure. Matthew was knowledgeable, educating me on the vehicles, as well as the process of buying More

by heartfulgrace22
Recommend Dealer
Yes
Employees Worked With
Matthew Worthington, Marshall DeWitt
September 25, 2023

Matt W. did an awesome job! Great job going over all the car's features... More

by gpasini_58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Garcia
September 10, 2023

Just got a new 2024 Atlas Cross Sport. Our salesman Dean Wentzel went above and beyond finding the exact color and options I wanted and arranging to get it for me. Top notch all the way a More

by dtreg1228
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dean Wentzel
May 12, 2023

Just bought my second R from the wonderful folks at FLOW. Dean Wentzel and Heidi Joslin were very professional, informative and fun. Never had such a positive experience at a car dealership until now! More

by NanoF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEIDI JOSLIN, Dean Wentzel, Jordan Branyon
May 17, 2023 -

Flow Volkswagen of Wilmington responded

Thank you so much for the 5-star review! We are so thankful for your business and for your wonderful feedback. Thanks for being part of the Flow family and we look forward to serving you again!

May 02, 2023

Came in to have our 2020 Jetta serviced. Superior service. Traded it for a new Jetta. Number 2 bought from Matt Worthington. Says it all. More

by girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Worthington!
May 17, 2023 -

Flow Volkswagen of Wilmington responded

Thank you so much for the 5-star review! We are so thankful for your business and for your wonderful feedback. Thanks for being part of the Flow family and we look forward to serving you again!

January 07, 2023

It was great from start to finish. Communication was top notch. Dean Wentzel is the man and makes you feel like a friend from the first text or phone call. Love my new GTI! More

by Jeremy Nelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Wentzel
Jan 11, 2023 -

Flow Volkswagen of Wilmington responded

Jeremy, your review just made our day! We strive to provide the best possible service for our guests, and we’re so glad you had a positive experience. Thanks for your amazing feedback!

November 29, 2022

Matthew Worthington was there for us every step of the way! We couldn’t be more happy with his knowledge of the cars themselves. Matthew was absolutely wonderful and we could not be happier. Our car is a More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Worthington, Heidi Joslin
Dec 01, 2022 -

Flow Volkswagen of Wilmington responded

John, your review just made our day! We strive to provide the best possible service for our guests, and we’re so glad you had a positive experience. Thanks for your amazing feedback!

July 26, 2022

Worst service dept I have ever dealt with in car industry. Number one reason why bought Vw at another dealer. Cannot even get your oil changed because rude service manager not willing to helping at More

by toddadkins
Recommend Dealer
No
Employees Worked With
Service manager
Jul 28, 2022 -

Flow Volkswagen of Wilmington responded

Hi Todd, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please contact us at (910) 392-3889 so we can work with you to make this right. Darrell Winstead Service Manager

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