Flow Volkswagen of Wilmington

Went in knowing what I wanted. Met with Jody and she was fantastic, not pushy, just gave facts and very helpful! Juan was great getting my loan through and fun to work with. Easy, quick and made the proce fantastic, not pushy, just gave facts and very helpful! Juan was great getting my loan through and fun to work with. Easy, quick and made the process simple and smooth. More

Unprofessional This dealership is over priced. When confronted about pricing they become very unprofessional and waist time. I would stay clear of this dealership. E This dealership is over priced. When confronted about pricing they become very unprofessional and waist time. I would stay clear of this dealership. Even during hard global times "they don't negotiate." More

Very nice, good customer service Took my VW passat for an oil change, this is my very first time to this place. Very good service, helpful and friendly staffs. Highly recommended. Took my VW passat for an oil change, this is my very first time to this place. Very good service, helpful and friendly staffs. Highly recommended. More

Great service, great people with lots of knowledge. I only service my vehicle at Volkswagen so I Highly recommend these guys and gals. Thank you! only service my vehicle at Volkswagen so I Highly recommend these guys and gals. Thank you! More

This was the first time using the service department but I was highly satisfied with the service I received. They found the source of the rattle in my dash quickly and fixed it promptly. I was highly satisfied with the service I received. They found the source of the rattle in my dash quickly and fixed it promptly. More

Mike Cooke made my stress level go from 10 to a 0!! I am very pleased with the sense of urgency, service, and convenience received. Thanks Flow at Wilmington and that's again Mike!!!! very pleased with the sense of urgency, service, and convenience received. Thanks Flow at Wilmington and that's again Mike!!!! More

Took my 2019 Tiguan in for 10,000 mile maintenance. John was my service rep and I was in and out in approximately 30 minutes. No issues and no hassles. was my service rep and I was in and out in approximately 30 minutes. No issues and no hassles. More

The best!!! Had a small repair thing done yesterday and these guys - especially John - are just the BEST! So funny & friendly and they moved fast! I got there ear Had a small repair thing done yesterday and these guys - especially John - are just the BEST! So funny & friendly and they moved fast! I got there early and I was in and out of there before my actual scheduled appointment time! They always take great care of my car and me :) More

Everyone was informative, professional, courteous and friendly. Work was performed accurately and any necessary communication was done accurately and concisely. I will be bringing my car there for my friendly. Work was performed accurately and any necessary communication was done accurately and concisely. I will be bringing my car there for my next service! More

Start by not lying. Went in for free recall work, and they do their complimentary inspection, which is expected. I have never received service work there and my car is 100% current on everything. I was they do their complimentary inspection, which is expected. I have never received service work there and my car is 100% current on everything. I was told I needed an air filter (among other items), but they didn't even open the airbox. If they did, they would have realized I have a washable KN filter inside the airbox. My airbox still had the very snug zip-tie I placed on the 4th screw, untouched. The cabin filter was also newer and they said I needed that. Its like they went down the xxxxxxxx list of usual items to make me spend money. The most honest person there is the valet and shuttle guy. More