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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,532 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,532 reviews

August 31, 2024

The dealership customer agent was Very Responsive, on time and provided excellent communication and timely service More

by STKRUEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! We appreciate your kind words about our responsive service and excellent communication. At Folsom Lake Ford, we strive to provide timely and effective assistance to all our customers. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 31, 2024

Nick, Kentucky and Paul were great to work with. Fast process, paperwork didn’t take forever and we were out the door quickly. Thanks guys More

by STCLAIR.TREY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Kentucky
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Sep 04, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience working with Nick, Kentucky, and Paul at Folsom Lake Ford. We pride ourselves on providing efficient service, and it's fantastic to know you appreciated the quick process. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 31, 2024

Great experience with Mike D. Everyone that i delt with from sales to financing (JW) was easy going. Know high pressure and very fair. Ask for Mike D…. Don S More

by Drs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike D and JW
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Sep 04, 2024 -

Folsom Lake Ford responded

Thank you, Don, for sharing your positive experience at Folsom Lake Ford! We’re thrilled to hear that you enjoyed working with Mike D and JW. Our team strives to provide a hassle-free, welcoming environment, and it’s great to know we succeeded. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 31, 2024

Jim in the service department was first rate. He kept me informed on the progress of my repair and the repair (paint touch up) came out perfect. More

by PSHAEFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim-quick lane service manager
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Sep 04, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Jim in our service department provided you with excellent communication during your paint touch-up repair. At Folsom Lake Ford, we take pride in ensuring our customers receive top-notch service. We appreciate your feedback and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 30, 2024

Excellent service and employees. Recommend them all the time Dan is the best at getting it done More

by bill@zellarsconcrete.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Folsom Lake Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with us at Folsom Lake Ford. We appreciate your recommendation and will be sure to pass along your compliments to Dan. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 30, 2024

The sale team Leo and Gavin are in good hands 👍, help the procedure go smooth More

by QIONGZHANG71
Recommend Dealer
Yes
Employees Worked With
Leo and Gavin
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Sep 04, 2024 -

Folsom Lake Ford responded

Thank you for your review! It's great to hear that Leo and Gavin provided you with a smooth sales experience at Folsom Lake Ford. We appreciate your feedback and hope to see you again soon! If you have any further questions or need assistance, feel free to reach out. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 30, 2024

Great customer service and care for my vehicle. Appreciate always being able to wait for an oil change and tire rotation. More

by WOODSK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! We’re delighted to hear that you appreciate the customer service and care for your vehicle at Folsom Lake Ford. Our team is committed to making your experience comfortable, especially during routine maintenance like oil changes and tire rotations. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 30, 2024

Scott was awesome, look forward to working with him again! Service was complete and timely. More

by JATWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an awesome experience with Scott at Folsom Lake Ford. Timely service is important to us, and we're glad we could deliver that for you. We look forward to working with you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 30, 2024

Excellent & prompt service! !!!!!!!!!!! The mobile tech came to my work & was in & out in less that 45 minutes. More

by 73UHLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tech updating my Sync that day
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Sep 04, 2024 -

Folsom Lake Ford responded

Thank you so much for your kind words! We're thrilled to hear that you received excellent and prompt service from our mobile tech at Folsom Lake Ford. It's great to know that we could assist you quickly while you were at work. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 30, 2024

Always use Folsom Lake for all my purchases and service. Wouldn't think of going anywhere else. Our whole family deals with Folsom Lake also. More

by TFCOSTELLO2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle Blackwell, Linda Lease Dept. 5 stars
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Sep 04, 2024 -

Folsom Lake Ford responded

Thank you so much for your kind words! We truly appreciate your loyalty to Folsom Lake Ford and are thrilled to hear that your whole family trusts us for their purchases and service. We look forward to continuing to serve you all in the future. Please come back and see us again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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