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Folsom Lake Ford

Folsom, CA

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Employees
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Vehicles
4.8
2,523 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,523 reviews

August 15, 2024

Great sales people to work with. Also a very good service department with friendly staff. More

by PSHAEFFER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar Mudrik
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Aug 16, 2024 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our sales team and found our service department to be friendly and helpful. At Folsom Lake Ford, I strive to provide outstanding service to all our customers. I look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 15, 2024

I came in for oil change without an appointment. I was told there would be a wait. The service was “Under pronisd but definitely over delivered.” Fast service with very pleasant employes, especially More

by 4rrranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrid
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Aug 16, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience at Folsom Lake Ford, especially with Chris and our speedy service. Your satisfaction is our priority, and I appreciate your kind words. I look forward to seeing you again for your next oil change! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 15, 2024

Great service by all involved. Got me what I needed. Would highly recommend. Will be back again. More

by BNSTEPHENSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan and Kentucky
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Aug 16, 2024 -

Folsom Lake Ford responded

Thank you so much for your wonderful review! I'm thrilled to hear you had a great experience with us at Folsom Lake Ford and that our team was able to meet your needs. Your recommendation means a lot to me! I look forward to welcoming you back again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 15, 2024

Jim in Quick Lane was very helpful. Wayne Driver shuttle also very good. Will recommend to others. More

by WESTPREF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim and Wayne.
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Aug 16, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful feedback about your experience at Folsom Lake Ford! I'm thrilled to hear that our Quick Lane service and Wayne's shuttle assistance made a positive impact. Your recommendation means a lot to me. I look forward to serving you and your friends in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 15, 2024

What I liked was how the service person was very knowledgeable. My appointment was on time and my ride back to house was done in a very reasonable time..my truck was delivered to my home when it wa More

by bjman55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience at Folsom Lake Ford. It’s great to know that our knowledgeable service team met your needs and that your truck was delivered right on time. I appreciate your kind words and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 14, 2024

Quick lane advisor was efficient and courteous. Kept me up to date on when my truck would be ready, even found an extra coupon to put towards my bill. More

by STELLOZ317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Aug 15, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! I’m glad to hear that our Quick Lane advisor provided efficient and courteous service during your visit. It's great to know that we could save you some money with an extra coupon! We appreciate your feedback and look forward to seeing you again at Folsom Lake Ford for your future service needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 13, 2024

James was excellent as always. He keeps me updated and ensures all of my questions and concerns are addressed. More

by DANIELCORCORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Aug 14, 2024 -

Folsom Lake Ford responded

Thank you, Daniel, for your fantastic review! We're thrilled to hear that James provided you with excellent service and kept you informed throughout your experience at Folsom Lake Ford. We appreciate your trust in us and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 13, 2024

Conor was outstandig-very knowledgeable, quick to answer any questions, and very easy to work with. More

by jeffdaby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor
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Aug 14, 2024 -

Folsom Lake Ford responded

Thank you, Jeff! We truly appreciate your kind words about your experience at Folsom Lake Ford. We’re glad to hear that you found Conor knowledgeable and easy to work with. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 13, 2024

My salesman Ben was great. He answered all of our questions and worked hard to find a car that would work for us. More

by LIBBY.WASHBURN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ben
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Aug 14, 2024 -

Folsom Lake Ford responded

Thank you for your kind words, Libby! We’re thrilled to hear that Ben provided great service while helping you find the perfect car. At Folsom Lake Ford, we strive to ensure that each customer has a positive experience. We appreciate your feedback and look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 13, 2024

Every time I go in to have my car serviced, the service is always been great. Bridget is very personable and an outstanding representative for Folsom Lake Ford. More

by 2COUNTRYHIKERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget, Service
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Aug 14, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently had a great service experience at Folsom Lake Ford. It's fantastic to know that Bridget has made such a positive impression as our representative. We truly appreciate your feedback and look forward to seeing you again for your next service! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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