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Folsom Lake Ford

Folsom, CA

4.8
2,582 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,582 reviews

July 20, 2024

James Willis is the man! He alsways takes very good care of me, keeps me informed on what needs to be done, and he always a pleasure to work with! More

by JSTURGES54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
Jul 23, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with us at Folsom Lake Ford! We are thrilled to hear that James provided you with excellent service, kept you informed, and made your visit a pleasure. We appreciate your kind words and look forward to welcoming you back in the future. Safe travels! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 20, 2024

Folsom Lake Ford helped me effecfiley and affectilying! Not only did I need a routine check up for my vehicle but I was able to talk to an associate Leagette "Jaye" Ford did an amazing job taking care of m More

by IEKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Legette "Jaye" Ford
Jul 23, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for the fantastic 5-star review! We're thrilled to hear that Jaye provided you with exceptional service and resolved your issue quickly and efficiently. We appreciate your support and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 20, 2024

Jim is always attentive. Understands our needs and delivers. The service is timely and quick and we're on our way! More

by CLIFFDIRECT
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Folsom Lake Ford responded

Thank you, Cliff, for highlighting your positive experience at Folsom Lake Ford! We're thrilled to hear that you found our service timely and tailored to your needs. We appreciate your kind words and look forward to welcoming you back again. Safe travels! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 20, 2024

I had a very pleasant buying experience at Folsom Lake Ford. I worked with Gary and bought an F-150 and traded in my previous truck. I would recommend Gary and Folsom Lake Ford to anyone. More

by ACELEFTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Katz
Jul 23, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with us, Ace! We're thrilled to hear that you had a pleasant buying experience at Folsom Lake Ford and that Gary provided you with great service. Enjoy your new F-150, and we appreciate your recommendation. See you next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 20, 2024

Great guy. (Ben Dugar) Our experience was a really good one. We came we looked and I took my birthday present home with me. YAY! The finance person was ok. He n More

by CELESTASR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Duggar
Jul 23, 2024 -

Folsom Lake Ford responded

Thank you for the wonderful 5-star review! We are thrilled to hear about your positive experience with us at Folsom Lake Ford and Ben. Congratulations on your birthday present! We appreciate your feedback about the finance person and will make sure to address it. Enjoy your new Maverick and we look forward to seeing you again soon. Happy driving! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 19, 2024

Nick took very good care of me & kept me informed about the status of my vehicle. The Ford customer service is always exceptional at Folsom Lake Ford . That’s why I keep coming back! More

by renemorg090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 22, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford! I'm thrilled to hear about the exceptional service you received from Nick and our team. I truly appreciate your loyalty and look forward to welcoming you back for your next visit. Your kind words mean a lot to us! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 19, 2024

My car was repaired in a timely fashion and pleased with the level of service More

by valvaleriemorgensteinval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Jul 22, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford for your car repair needs. I'm delighted to hear that you were pleased with the level of service and that your car was repaired in a timely fashion. I appreciate your positive feedback and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 19, 2024

Love Gayle. She’s customer service oriented. Made our purchasing process so easy. We’ll be back for my husband’s car. More

by NRSING901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle
Jul 22, 2024 -

Folsom Lake Ford responded

Thank you for the 5-star review! I am thrilled to hear that Gayle provided you with exceptional customer service and made your purchasing process easy. I look forward to welcoming you back to Folsom Lake Ford for your husband's car. See you soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 19, 2024

Nick was very helpful, answered all our questions without the pushy salesman tactics. We enjoyed working with him. The dealership did a great job helping us with our trade-in and facilitating a smooth purc More

by PBowman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Jul 22, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for sharing your positive experience with us. I am thrilled to hear that Nick provided helpful and non-pushy service. I appreciate your trust in us for your pre-owned vehicle purchase, and I'm glad your trip was worthwhile. I look forward to welcoming you back in the future or to share your review with others! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 19, 2024

Very pleased with my first service at the dealership after purchase. Seamless service, questions/issues addressed completely in a timely fashion as I had chosen to wait at the dealership. Jim in servi More

by CPF250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for sharing your positive experience with us! I am thrilled to hear that your first service at the dealership after your purchase went seamlessly. It's great to know that Jim was personable and helpful in addressing your questions and issues promptly. I look forward to assisting you again in the future and appreciate your kind words! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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