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Folsom Lake Ford

Folsom, CA

4.8
2,582 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,582 reviews

May 19, 2025

Staff is friendly and outgoing. Professional and communicative. Our car was serviced quicker than we anticipated and our kids enjoyed playing in the waiting area and watching the fi More

by JETFIGHTERGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sexton
May 19, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Folsom Lake Ford. It’s fantastic that our staff made you feel welcome and that your kids enjoyed our waiting area. We look forward to serving you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 19, 2025

Very satisfactory and friendly , I will recommend it to my friends, every thing was fast More

by DIAZ_ARSENIO
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review, Arsenio! I'm thrilled to hear that your experience at Folsom Lake Ford was satisfactory and friendly. We truly appreciate your recommendation to your friends. If you need anything in the future, don't hesitate to reach out. We look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 18, 2025

Fast service, Great to have ‘Quick lane’ . They perform 30000 mile service in four hours. More

by DENISEKARL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Folsom Lake Ford responded

Thank you! We're thrilled to hear you had a great experience at Folsom Lake Ford with our Quick Lane service. It's fantastic to know that we could complete your 30,000-mile service so efficiently. We appreciate your feedback and look forward to seeing you again for your future service needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 18, 2025

Tommy was amazing. Repairs were quickly and perfectly performed. Great experience overall. Thank you so much. More

by JHESSE9100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy
May 18, 2025 -

Folsom Lake Ford responded

Thank you! We truly appreciate your wonderful feedback about your experience at Folsom Lake Ford. We're thrilled to hear that our team provided quick and perfect repairs, contributing to a great overall experience. We look forward to seeing you again for any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 18, 2025

Best vehicle buying experience I have ever had. Richard did the whole deal. I even paid him the money and I did not get handed off from one person to the next. Your dealership building is 10 star More

by WENDYROCKY2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rychard
May 19, 2025 -

Folsom Lake Ford responded

Thank you! We truly appreciate your kind words and are thrilled to hear about your exceptional vehicle buying experience at Folsom Lake Ford. Richard is dedicated to providing a seamless process, and it's great to know that you felt taken care of throughout. We're grateful for your recommendations and can’t wait to assist you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 17, 2025

I recently brought in my F150 for service and paint repair. I was told by serviceman Jay Zerkovich the paint was not covered because I bought the truck in 2019. When I got home I reviewed by purchase p More

by BIGBASS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Zerkovich
May 17, 2025 -

Folsom Lake Ford responded

Thank you for reaching out to us regarding your F150's service and paint repair. I appreciate your feedback and understand your concern about the coverage discrepancy. Please contact us directly at Folsom Lake Ford, and we will work to resolve this issue promptly. Your satisfaction is important to us, and we're here to help. Thank you for your patience! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 17, 2025

The process was quick and painless. The waiting area is comfortable. The staff is helpful and courteous More

by yosemitel39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
May 18, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We’re glad to hear that your experience at Folsom Lake Ford was quick and painless, and that you found our waiting area comfortable. Our team takes pride in being helpful and courteous, so your kind words are truly appreciated. We look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 17, 2025

Folsom Lake Ford was a good experience for us. Our sales representative Josh, was great! He was very patient with us and did not put any pressure on us. We will recommend Josh and Folsom Lake Ford More

by TBLANKENHEIM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Folsom Lake Ford and that Josh provided you with excellent service. It's fantastic to know that his patience and no-pressure approach made a difference for you. We truly appreciate your recommendation and look forward to assisting you and your friends and family in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 17, 2025

Nick and Kentucky were exceptional with our purchase of our new Bronco Sport Bad Lands More

by BBILA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
May 17, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I am thrilled to hear that Nick and Kentucky provided exceptional service during your purchase of the new Bronco Sport Badlands at Folsom Lake Ford. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 17, 2025

Gary Katz is fantastic. I haven't bought a new car before but I am used to getting pressured at used lots. He helped me online and when I came in wasn't pushy at all. Helped More

by Chas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Katz
May 18, 2025 -

Folsom Lake Ford responded

Thank you, Gary, for your wonderful review! We’re thrilled to hear that you had a fantastic experience with Gary at Folsom Lake Ford. We strive to provide a pressure-free environment and it's great to know that you felt supported throughout your car-buying journey. We appreciate your feedback and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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