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Folsom Lake Ford

Folsom, CA

4.8
2,554 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,554 reviews

July 05, 2024

I had the best buying experience. The customer service is out of this world. I would highly recommend Folsom Lake Ford. More

by MRSLORUSS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gayle Blackwell and Winston Hart.
Jul 08, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you had the best buying experience and found our customer service to be exceptional. Recommending Folsom Lake Ford means a lot to us, and we look forward to assisting you again in the future or to anyone you send our way! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 05, 2024

Friendly staff and good service. Would definitely recommend to anyone looking to get their Ford serviced. More

by trevor.gamache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Folsom Lake Ford responded

Thank you for the kind words and for recommending us, Trevor! We are delighted to hear that you had a positive experience with our friendly staff and service at Folsom Lake Ford. We look forward to assisting you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 05, 2024

Worked with Benjamin Chaidez on the purchase of my 2024 Mavrick.He was great to work with explained operational item well enjoyed the experience More

by newtonc1947
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Chaidez
Jul 08, 2024 -

Folsom Lake Ford responded

Thank you for your 5-star review! We're thrilled to hear about your positive experience working with Benjamin at Folsom Lake Ford on the purchase of your 2024 Maverick. We're glad he provided excellent service and explained the operational items well. We appreciate your business and look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 05, 2024

Dave Laughlin in service was great and got me in and out quickly! I would highly recommend. More

by SERGIO FOTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Folsom Lake Ford responded

Thank you, Sergio, for sharing your positive experience with Folsom Lake Ford! We are thrilled to hear that you had a great service and that Dave was able to assist you promptly. We appreciate your recommendation and look forward to welcoming you back in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 05, 2024

Friendly and efficient manager. Helped me use Appleplay instead of paying $150 to update maps on navigation. More

by PAMELASHUTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Folsom Lake Ford responded

Thank you for the wonderful review, Pamela! We're thrilled to hear about your positive experience with our manager at Folsom Lake Ford. It's great to know that we could assist you with utilizing Apple CarPlay as an alternative to updating the navigation maps. We appreciate your support and look forward to welcoming you back for future visits. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 05, 2024

This is my 2nd time coming to this dealership. All the way from the Bay Area, so worth the drive to work with a great team. Gayle is awesome! She is so organized, helpful & really wonderful to wor More

by KRISTEN.SINCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle & Matt
Jul 08, 2024 -

Folsom Lake Ford responded

Thank you, Kristen! We are delighted that you made the journey from the Bay Area to visit us at Folsom Lake Ford. Gayle and Matt are indeed fantastic team members who aim to provide exceptional service. We're thrilled to hear that your experience was a 10 out of 10, and we appreciate you highlighting the extra touches like donuts and gift bags. We look forward to welcoming you back in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 05, 2024

Great place, great people, good deals! Specially thanks for Tom Dittmar that did everything for me to have a deal!! More

by Rodrigob0808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Dittmar
Jul 08, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for sharing your positive experience with us! We truly appreciate your kind words and are thrilled to hear that Tom provided you with exceptional service. We look forward to seeing you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 05, 2024

They were very helpful, and kind. Good communication skills. Helped with explain details of the car. More

by MARYCRUZLIZARRAGA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gayle, Anthony, Stephanie
Jul 08, 2024 -

Folsom Lake Ford responded

Thank you, Mary, for the fantastic 5-star review. We appreciate your kind words about the helpful service you received at Folsom Lake Ford. Our team is always here to assist you with any car needs and provide clear communication. We look forward to welcoming you back for future visits, and don't hesitate to share your positive experience with others! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 05, 2024

Great customer service, in and out in a flash. East team to work with who took good care of us. More

by MARCUS.FRIEND516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Folsom Lake Ford responded

Thank you, Marcus, for the glowing review! We are thrilled to hear that you had a great experience at Folsom Lake Ford. Our team is dedicated to providing excellent customer service efficiently. We appreciate your kind words and look forward to assisting you again in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 05, 2024

Luis is a great service advisor. I recommend Folsom Lake Ford to my friends. It’s a very friendly business. More

by robfergusson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Vergara
Jul 08, 2024 -

Folsom Lake Ford responded

Thank you, Rob, for recognizing Luis's exceptional service! We are thrilled to hear about your positive experience. We appreciate your recommendation to your friends and look forward to welcoming you back to Folsom Lake Ford. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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