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Folsom Lake Ford

Folsom, CA

4.8
3,493 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 3,493 reviews

February 07, 2025

Sacramento State Aquatic Center - Fleet Truck Purchase - Working with Rychard Rosado, was a very professional experience. He has patient while we got all the required signatures. We will definitely do Fle More

by btdulgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rychard Rosada
Feb 10, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that you had such a professional experience with Rychard during your fleet truck purchase at Folsom Lake Ford. It's great to know that his patience made the process smoother for you. I appreciate your trust in us and look forward to assisting you with future fleet purchases! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 07, 2025

James Willis provided outstanding service. He was personable,professional, and friendly. He clearly stood out well above the rest of the service department I dealt with. More

by Stevenstenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Willis
Feb 10, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I truly appreciate your kind words about the outstanding service you received from James at Folsom Lake Ford. I'm delighted to hear that he made such a positive impression. I look forward to welcoming you back for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 06, 2025

They did a good job understanding what I was looking for, and found a vehicle that I am happy with. More

by JEFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan "RJ" Jones, Paul Campagna
Feb 07, 2025 -

Folsom Lake Ford responded

Thank you for the kind words, Jeff! We are thrilled to hear that you found a vehicle you’re happy with and that our team at Folsom Lake Ford understood your needs. We appreciate your feedback and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 05, 2025

Supportive team members who genuinely care about customer satisfaction. I felt comfortable, supported, and extremely satisfied during and after my experience with the Folsom lake ford team. Highly recommend More

by JESSE.VIGIL.R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Alaniz, Kris Namibian, and Brigitte Karen. All of them were exceptional and helpful.
Feb 07, 2025 -

Folsom Lake Ford responded

Thank you, Jesse! We truly appreciate your kind words about the supportive experience you had with our team at Folsom Lake Ford. It’s fantastic to hear that Leo was able to assist you as a first-time car buyer and help make you feel comfortable and satisfied. Your recommendation means a lot to us! We look forward to serving you again in the future. Enjoy your new vehicle! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 05, 2025

Quick service as promised. The Quick Lane was as advertised. Oil change and tire rotation and out in an hour. - Thank you More

by ed.kurzenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The girl in Quick Lane - she is great
Feb 07, 2025 -

Folsom Lake Ford responded

Thank you for the great review! We’re pleased to hear that you had a quick and efficient experience with our Quick Lane service at Folsom Lake Ford. We strive to meet our promises, and it’s wonderful to know we delivered. We look forward to assisting you again next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 05, 2025

very friendly salesman Conner with the red beard. Signing final papers, salesperson pushed too hard for us to purchase extended warranty, did not like that at all. Other than that experience was good More

by JOHNHLUKAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
do not remember all their names
Feb 07, 2025 -

Folsom Lake Ford responded

Thank you for your feedback, John. We're glad to hear that you had a friendly experience with Conner at Folsom Lake Ford. We appreciate your insight regarding the extended warranty discussion and understand how important it is for our customers to feel comfortable during the purchasing process. Your comments help us improve our service, and we encourage you to reach out to us if you have any further concerns. We look forward to serving you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 03, 2025

Gracie and Kentucky were very helpful and made sure things went well. We are loving the new car! More

by RJOHNSTON2
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gracie Ballance
Feb 05, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that Gracie and Kentucky provided you with excellent service and that you’re loving your new car. At Folsom Lake Ford, I strive to ensure everything goes smoothly for our customers. I look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 03, 2025

James Zerkovich. Is so personable. We look forward to our services as we are greeted by a friend! More

by HOMEOFHEARTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James’s Z
Feb 05, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I am thrilled to hear that you feel welcomed like a friend when you visit. I appreciate your kind words about our service, and I look forward to seeing you again for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 03, 2025

Fastlane employee that helped me was friendly and very helpful. The service was fast and on time. More

by JUSTIN.EMERSON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that a member of our Fastlane team provided you with friendly and helpful service. At Folsom Lake Ford, I strive to ensure our customers receive efficient service. I look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 02, 2025

Thank you Folsom Lake Ford for making this buying experience a great one. I've always taken my vehicle here for service and have always had excellent treatment from Luis. I was pleasantly surprised t More

by Sean M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rasmussen, Trey, Kentucky, Eric. Sorry I didn't get everyone's last name.
Feb 04, 2025 -

Folsom Lake Ford responded

Thank you, Sean! I truly appreciate your kind words about your buying experience at Folsom Lake Ford. It's fantastic to hear that Luis, Trey, Ben, Kentucky, and Eric all contributed to making your visit enjoyable. We pride ourselves on providing excellent service and I am grateful for your continued support. I look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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