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Folsom Lake Ford
Folsom, CA
2,487 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,487 reviews
June 11, 2024
Every employee was professional and accommodating. All maintenance requested was fulfilled. Vehicle was ready on time and clean. All maintenance requested was fulfilled. Vehicle was ready on time and clean. More
by SCIFIGUY186K
Verified Customer
June 11, 2024
Everyone was extremely helpful, kind, prompt and even went the extra mile washing my vehicle. went the extra mile washing my vehicle. More
by Z.BINKS.BARTLETT
Employees Worked With
June 10, 2024
Had a great experience at this dealership. Connor went above and beyond to help us get the right vehicle. Would definitely recommend this shop and Connor. Connor went above and beyond to help us get the right vehicle. Would definitely recommend this shop and Connor. More
by COURTNEYDWARD
Employees Worked With
Connor Ryan
June 10, 2024
They were very kind and respectful. The sales staff and manager worked with us to give us the car and deal we wanted. The sales staff and manager worked with us to give us the car and deal we wanted. More
by LAWRENCEWILSON1345
Employees Worked With
Connor salesman, Chris manager, ? Finance
June 10, 2024
James Fuh's was excellent! No problems with James, the service department or the mechanics and work performed! All five stars! Apart from James, however, when I called to No problems with James, the service department or the mechanics and work performed! All five stars! Apart from James, however, when I called to see if a ride option was available, I called the "general" number twice, the call was answered, I could hear voices in the background and I was promptly hung up on. I instead took and Uber to pick up my vehicle. I don't mind finding my own ride, and I certainly don't expect the dealer to provide one, just please have a more simple system in place to request or schedule a ride (or not, if that courtesy is unavailable). Additionally, when I paid for the service at the cashier's station, I was met by two young women who were not particularly friendly. Now let me be clear. Perhaps they were having a very busy or bad day, and I certainly do not expect (or want) my butt kissed, but a friendly greeting and a "thank you" when the transaction was complete would be nice. Again, maybe they were having a bad day, or the previous customer was a bear...I don't know. We all have bad days sometimes. More
by DMDOWTY
Employees Worked With
June 10, 2024
The service is always amazing and the people who work there are phenomenal. I always taken care of and that my needs and concerns are listened to. there are phenomenal. I always taken care of and that my needs and concerns are listened to. More
by HANNAHNEWSOME17
Employees Worked With
