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Folsom Lake Ford
Folsom, CA
2,471 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,471 reviews
May 30, 2024
Requiring someone to write fifteen words on a survey is a great way to get dumb feedback a great way to get dumb feedback More
by MICHAEL.STERDT
Verified CustomerEmployees Worked With
May 30, 2024
Great customer service. The service weighted is really good and got me serviced quickly with care The service weighted is really good and got me serviced quickly with care More
by LEE-PHILLIPS
Employees Worked With
May 29, 2024
We went to Folsom Lake Ford to look at the new Ford Bronco. We were not in a hurry to buy, but after working with Jake, and having all of our questions answered we decided why wait. We bought the Bronc Bronco. We were not in a hurry to buy, but after working with Jake, and having all of our questions answered we decided why wait. We bought the Bronco that night. Jake was friendly, knowledgeable, and helpful. He made the whole transaction effortless and stress-free. If we decide on another Ford vehicle down the road FLF will be our first stop! More
by SCOTTRIDDLE
Employees Worked With
Jake
May 29, 2024
We had a good experience with the service advisor Kwaku "K" Gaisie. He was very good at communicating with us on the expected time our vehicle would be looked at. He was prompt when responding to message "K" Gaisie. He was very good at communicating with us on the expected time our vehicle would be looked at. He was prompt when responding to messages left. Communication is very important to us and K was excellent. More
by DBNEALL
Employees Worked With
Kwaku "K" Gaisie
May 29, 2024
Aside from being nice friendly people, they go out of their way to make sure you are completely satisfied not only with your purchase, but also the process leading to the purchase their way to make sure you are completely satisfied not only with your purchase, but also the process leading to the purchase More
by GENEAL
Employees Worked With
Gayle Blackwell
May 29, 2024
Tremendous customer service. My maintenance needs were addressed quickly. Issues to be resolved were thoroughly explained. Wait time was appropriate for the services rendered. My maintenance needs were addressed quickly. Issues to be resolved were thoroughly explained. Wait time was appropriate for the services rendered. More
by JVITAICH
Employees Worked With
Karen Brigitte
May 29, 2024
Great service by Renee! Car arrived in perfect condition and right on time. Really great job by Folsom Ford Car arrived in perfect condition and right on time. Really great job by Folsom Ford More
by DONALD.CARANO
