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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,471 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,471 reviews

May 16, 2024

Employees were attentive and promptly took care of the broken brake light bulb. The following day, a right turn bulb broke . When I returned, they promptly installed a new bulb without fuss and charged More

by ISHIM2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sexton
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May 21, 2024 -

Folsom Lake Ford responded

Thank you for sharing your experience with us. I'm glad to hear that our team at Folsom Lake Ford was able to promptly assist you with your brake light bulb replacements. I appreciate your feedback and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 16, 2024

The people are great very knowledgeable helpful and go way out of their way to make sure everything needed on the vehicle was finished they are the best More

by GARNEESE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with us! I am delighted to hear that the team at Folsom Lake Ford went above and beyond to ensure your satisfaction. Your kind words mean a lot to me, and I look forward to assisting you again in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 15, 2024

I have been very happy with the service at Folsom Lake Ford. Hope it continues More

by IRON2ANVIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Folsom Lake Ford responded

Thank you for your kind words! We are thrilled to hear that you are very happy with the service you received at Folsom Lake Ford. Rest assured, we are committed to maintaining high standards to ensure your continued satisfaction. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 15, 2024

James is an exceptional employee and does a fantastic job in the Quik Lane Service Dept. More

by KRIEBIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Folsom Lake Ford responded

Thank you for your kind words! We're delighted to hear that James provided you with exceptional service at Folsom Lake Ford's Quick Lane Service Dept. We appreciate your feedback and look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 15, 2024

Great Customer Service. Staff is accommodating and friendly. Car is always delivered on time and at the costs per the estimate. More

by JOHN.COOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Folsom Lake Ford responded

Thank you, John, for your kind words! Ensuring timely delivery and transparency in costs are our priorities at Folsom Lake Ford. We appreciate your feedback and look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 15, 2024

James did a great job explaining everything that was serviced and what was needed and the time frame needed. More

by JERRYNIELSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Folsom Lake Ford responded

Thank you, Jerry, for sharing your positive experience with Folsom Lake Ford! We're thrilled to hear that James provided you with excellent service and clear explanations. We appreciate your feedback and look forward to assisting you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 15, 2024

Excellent communication and support from Luis Legarda, providing updated estimate of time needed and suggesting i come in early (7:30 AM) to assure my car would be serviced early More

by psobelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
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May 20, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for sharing your experience with Luis! We appreciate your kind words about the excellent communication and support you received, along with the proactive suggestion to come in early for servicing. We strive to provide timely and efficient service to all our customers. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 15, 2024

The service at Folsom Ford service dept. was exceptional. Luis had me pleased in my endeavor. More

by DanielJanuszko916
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in the service dept.
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May 20, 2024 -

Folsom Lake Ford responded

Thank you, Daniel, for your 5-star review of our service department at Folsom Lake Ford. We are delighted to hear that Luis provided you with exceptional service. We look forward to welcoming you back for your next visit. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 15, 2024

Thorough, professional and, accommodating. It’s been a comfortable easy process from our purchase to our recent service. More

by EPHWIKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Campagna
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Folsom Lake Ford responded

Thank you for your kind words! We are thrilled to hear that you had such a positive experience with both your purchase and recent service at Folsom Lake Ford. Our team is dedicated to providing a thorough, professional, and accommodating experience for all our customers. We appreciate your business and look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 15, 2024

Fantastic job by Jake and Ben! They really worked hard to fine the right numbers to fit my budget and to help me buy my new dream car! Thanks to the both of you!!!! More

by PURIFOY1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Folsom Lake Ford responded

Thank you for the glowing review! We're thrilled to hear that Jake and Ben provided exceptional service to help you find your dream car within your budget. We appreciate your kind words and look forward to welcoming you back to Folsom Lake Ford in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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