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Folsom Lake Ford

Folsom, CA

4.8
2,703 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates ...
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,703 reviews

June 20, 2024

Thorough and quick service. Service advisor was thorough and kept me informed. Ordered parts and scheduled service when they arrived. Shuttle pickup and delivery was timely More

by GLCLENDENIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zerkovich service
Jun 24, 2024 -

Folsom Lake Ford responded

Thank you for the positive review of Folsom Lake Ford! I appreciate your feedback on the thorough and quick service you received, as well as the excellent communication from our service advisor. I aim to provide timely and efficient service, and I am glad to hear that you had a good experience with shuttle pickup and delivery. I look forward to assisting you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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June 19, 2024

Luis and Renee are fantastic treated me like royalty and handled my truck like it was important!! More

by VIVILACQUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for sharing your positive experience with Luis and Renee! I'm thrilled to hear that they treated you like royalty and took great care of your truck. I look forward to welcoming you back for your next visit or whenever you need assistance. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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June 19, 2024

Sergio was great! Truck delivered as advertised. No issues. Thank you. That’s it done. More

by murdysa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio
Jun 24, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with us! I am thrilled to hear that the truck was delivered as advertised without any issues. I appreciate your feedback and hope to assist you again in the future. Thank you for choosing Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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June 19, 2024

Conor was absolutely awesome! And the rest of the team was awesome too - from start to finish. More

by MATTHEW.DAVIS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor Ryan
Jun 24, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford. I am thrilled to hear that Conor and our team provided you with an awesome experience from start to finish. I appreciate your kind words and look forward to assisting you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 19, 2024

Very helpful and courteous. Was glad that having my car serviced at my house was an option provided to me. More

by kimdpearson
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Katz
Jun 24, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with Folsom Lake Ford. I'm glad to hear that our at-home car service option was helpful and convenient for you. I appreciate your feedback and look forward to assisting you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 19, 2024

Luis Legarda is professional and thorough. Great car service and customer service! Glad I bought my Bronco at Folsom Lake Ford! More

by MR70ED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
Jun 24, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for sharing your positive experience! I'm thrilled to hear that you had a great car service and customer service with us. I appreciate your kind words and I am delighted that you're happy with your Bronco purchase. I look forward to welcoming you back in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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June 19, 2024

Brought in for a recall annd had a great experience. Part had to be ordered, but they let me know as soon as it anrrived. Repair was quick and done the same day I dropped off the car (have heard many st More

by JONSTACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Folsom Lake Ford responded

Thank you for the positive review! I am delighted to hear about your great experience with us and how we were able to promptly handle your recall repair. I appreciate your loyalty and trust in choosing Folsom Lake Ford for your service needs. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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June 19, 2024

The dealership is clean. Staff is friendly, when they actually speak to you. Very busy service department. More

by SAVALDEZ414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Folsom Lake Ford responded

I greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and I encourage you to contact me to discuss this further. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 19, 2024

They are amazing people to work with, even with a crowded drive, Brigitte Frye was amazing. More

by jdfgrandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitte Frye
Jun 24, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for the kind words. I appreciate your positive feedback about your experience with Brigitte. I look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 19, 2024

Conor Ryan is sharp, determined and will do whatever is needed to find the car of your dreams. I am loving my Bronco and look forward to working with Folsom Lake Ford on keeping her healthy for years to co More

by FRADMANICH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor Ryan
Jun 24, 2024 -

Folsom Lake Ford responded

Thank you for your kind words and for choosing Folsom Lake Ford for your Bronco purchase. I'm thrilled you're enjoying your new vehicle and look forward to assisting you in keeping it in top shape for years to come. See you next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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