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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,483 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,483 reviews

May 15, 2024

Great Customer Service. Staff is accommodating and friendly. Car is always delivered on time and at the costs per the estimate. More

by JOHN.COOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Folsom Lake Ford responded

Thank you, John, for your kind words! Ensuring timely delivery and transparency in costs are our priorities at Folsom Lake Ford. We appreciate your feedback and look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 15, 2024

James did a great job explaining everything that was serviced and what was needed and the time frame needed. More

by JERRYNIELSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Folsom Lake Ford responded

Thank you, Jerry, for sharing your positive experience with Folsom Lake Ford! We're thrilled to hear that James provided you with excellent service and clear explanations. We appreciate your feedback and look forward to assisting you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 14, 2024

Nick was fantastic to work with. He helped me get Ford on board to get the part that we needed expedited and has been very responsive, communicative and professional. Thank you Nick More

by mike@wisechoicelaw.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sexton
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May 17, 2024 -

Folsom Lake Ford responded

Thank you for your kind words, Mike. I am thrilled to hear about your positive experience with Nick at Folsom Lake Ford. We pride ourselves on providing excellent service, and I am glad that Nick could assist you promptly and professionally. I appreciate your feedback and look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 14, 2024

Bought car and 9 months later I need a new battery. 500.00 later, and a rental car, I’m a bit surprised. Oil change is one thing but you’d think a new battery would be a standard in a car for sale. W More

by LAURIELOCKHART51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : K. A real asset!
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May 17, 2024 -

Folsom Lake Ford responded

I appreciate your feedback. Please feel free to reach out to me if you have any further concerns. I always strive for high standards in our services and value customer satisfaction. Thank you for choosing Folsom Lake Ford. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 14, 2024

My experience with the Folsom Ford dealership this past weekend was outstanding. The service department technician was outstanding. Went in for an oil change and didn’t have to wait more than an hour outst More

by HARRISONTKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Folsom Lake Ford responded

Thank you so much for your kind words! I am thrilled to hear that you had an outstanding experience with the service department at Folsom Lake Ford. Providing efficient and top-notch service is always our priority. I appreciate your recommendation and look forward to assisting you with all your Ford needs in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 14, 2024

James W. Was the best. He helped find the best deals and made sure I was taken care of. More

by BOONDOCK_PIKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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May 17, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford and for sharing your positive experience with James. I appreciate your kind words and I am delighted to hear that James provided exceptional service. I look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 14, 2024

Service and communication working with Haye and his team was top notch and very appreciated. More

by DARIBURBANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye ford
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May 17, 2024 -

Folsom Lake Ford responded

Thank you so much for the kind words! I am thrilled to hear that you had a top-notch experience with Haye and our team at Folsom Lake Ford. I appreciate your business and look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 14, 2024

Zach Parker was great to work with. I would recommend him very highly. He explained everything in great detail. Thanks Zach! 5 stars for sure! More

by RDSAVCOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Parker
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May 17, 2024 -

Folsom Lake Ford responded

Thank you for the 5-star review! I am thrilled to hear that Zach provided you with exceptional service and took the time to explain everything thoroughly. I appreciate your recommendation and hope to assist you again in the future. Thank you for choosing Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 13, 2024

K was good at keeping me informed on the progress of all of the repairs and recalls that were performed. More

by ABSHIFLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwaku Gatsie
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May 17, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with us at Folsom Lake Ford! I appreciate your feedback and look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 13, 2024

The salesman was extremely helpful and answered all of my questions promptly. The dealership was clean and beautiful! All of the staff at the dealership were courteous and professional. More

by DEVINSBUSINESS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Cordero
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May 17, 2024 -

Folsom Lake Ford responded

Thank you so much for the fantastic review! I'm thrilled to hear that you had a great experience with us at Folsom Lake Ford. It's wonderful to know that our salesman provided excellent service and that you found our dealership clean and beautiful. I strive to always be courteous and professional with all our customers. I look forward to welcoming you back in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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