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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,595 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,595 reviews

May 30, 2024

Great customer service. The service weighted is really good and got me serviced quickly with care More

by LEE-PHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Folsom Lake Ford responded

Thank you for the positive review! I am thrilled to hear that you had a great customer service experience at Folsom Lake Ford. Providing efficient and caring service is always our priority. I appreciate your feedback and look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 30, 2024

Salesman respected our desire to get in and out efficiently and had all paperwork ready. Financing could have been faster More

by 4CASSANDRA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar
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Jun 05, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive feedback with us. I'm glad to hear that our salesman respected your time and had everything prepared for you efficiently. I appreciate your honesty about the financing process. If you have any further concerns or feedback, please feel free to reach out to me directly. I look forward to assisting you again in the future. Thank you for choosing Folsom Lake Ford. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 30, 2024

Great experience, knowledgeable staff. High recommend this dealership. Jake and Mike made it easy to purchase my vehicle. More

by JESUSANDRADE2723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
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Jun 05, 2024 -

Folsom Lake Ford responded

Thank you for choosing Folsom Lake Ford for your vehicle purchase! I am thrilled to hear that Jake and Mike provided you with a great experience and made the process easy for you. I appreciate your recommendation and look forward to serving you again in the future. Drive safely! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 30, 2024

Exceptional and truly pleasant experience. Jim Z and Jason Fuhs are top class guys, they made every effort to accomplish what they said that they'll do. Kudos to both and the entire service More

by TERRY.MCCLOSKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Z.
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Jun 03, 2024 -

Folsom Lake Ford responded

Thank you for your positive feedback! We are delighted to hear about your exceptional experience with Jim and Jason at Folsom Lake Ford. It's fantastic to know that they went above and beyond to meet your expectations. We appreciate your kind words and look forward to serving you again in the future. Thank you for choosing Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 30, 2024

Travis was amazing. He got us the best possible deal so we could buy 2 new cars! 10/10! More

by MICHELLEANDANTHONYGONZALEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis
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Jun 05, 2024 -

Folsom Lake Ford responded

I appreciate your positive feedback and your trust in Folsom Lake Ford. Enjoy your new vehicles, and I look forward to assisting you in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 30, 2024

Gayle and her team are very professional and courteous to their customers. One of the reasons we do business with them. More

by DNC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle From Leasing.
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Jun 05, 2024 -

Folsom Lake Ford responded

Thank you for your kind words about our team. I strive to provide the best service possible to our customers at Folsom Lake Ford. I look forward to continuing to serve you in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 29, 2024

Great service by Renee! Car arrived in perfect condition and right on time. Really great job by Folsom Ford More

by DONALD.CARANO
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Folsom Lake Ford responded

Thank you, Donald, for the glowing review of the service you received from Renee at Folsom Lake Ford. I appreciate your feedback and am thrilled that your car arrived in perfect condition and on time. I look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 29, 2024

James was fantastic! He kept me informed and took care of me and my vehicle More

by mark@ismrep.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience at Folsom Lake Ford! I'm thrilled to hear that you felt well taken care of and informed throughout your visit. I appreciate your kind words and look forward to welcoming you back in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 29, 2024

We went to Folsom Lake Ford to look at the new Ford Bronco. We were not in a hurry to buy, but after working with Jake, and having all of our questions answered we decided why wait. We bought the Bronc More

by SCOTTRIDDLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
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Jun 03, 2024 -

Folsom Lake Ford responded

Thank you for the fantastic 5-star review! I am thrilled to hear about your positive experience with Jake at Folsom Lake Ford while purchasing your new Ford Bronco. It's wonderful to know that Jake's friendly and knowledgeable assistance made your transaction effortless and stress-free. I truly appreciate your kind words and look forward to welcoming you back when you're in the market for another Ford vehicle. Drive safely and enjoy your new Bronco! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 29, 2024

Very friendly people in all areas. You can tell they pride themselves on delivery top-notch service. More

by LISAANNSCOMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Folsom Lake Ford responded

Thank you for your positive feedback! At Folsom Lake Ford, I strive to provide top-notch service to all our customers. I'm glad you had a friendly experience with us. I look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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