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Folsom Lake Ford
Folsom, CA
2,488 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,488 reviews
May 09, 2024
I had an appointment for annual service. I waited over ten minutes to check in but other than that the service eas performed on a timely basis. I had questions about another Ford vehicle an I waited over ten minutes to check in but other than that the service eas performed on a timely basis. I had questions about another Ford vehicle and this were promptly responded to. More
by OC49ERSTEVE
Verified CustomerEmployees Worked With
Not sure of the nsmes
May 09, 2024
The check in process was very efficient. James communicated the work to be done and the cost in an efficient manner. I waited at the dealership and the work was done in a timely manner. Jame James communicated the work to be done and the cost in an efficient manner. I waited at the dealership and the work was done in a timely manner. James also explained me about a safety recall I had for my car and I will bring my car in another day for that work. Very pleased. More
by JPEDROARENA
Employees Worked With
May 09, 2024
Got in & out in an hour for routine maintenance. Jim was very efficient! I’ll be back Jim was very efficient! I’ll be back More
by JULESPRYOR
Employees Worked With
May 08, 2024
Have always enjoyed the staff and quality of the work. We have always taken our truck to Folsom Lake Ford We have always taken our truck to Folsom Lake Ford More
by CROZIERFAMILY
Employees Worked With
May 07, 2024
I have always used Folsom Lake ford as my local service center, and love the team and service I get. Dave Laughlin was particularly helpful as an advisor but everyone is great. center, and love the team and service I get. Dave Laughlin was particularly helpful as an advisor but everyone is great. More
by DAEMONIC3
Employees Worked With
Dave Laughlin
May 07, 2024
Thank you Jim Veilleux, Service Manager for helping get my car served. Look forward to seeing you next year! Very satified customer and I always get exceptional service every time I go to Folsom Lake Ford my car served. Look forward to seeing you next year! Very satified customer and I always get exceptional service every time I go to Folsom Lake Ford. Thank you very much Jim. More
by jbremerman2
Employees Worked With
Jim Veilleux, Service Manager
May 07, 2024
My service appointment was done quickly and completely. The QuickLane service advisor, James Willis, was courteous and professional and answered all my questions. I appreciate the way he took care of my se The QuickLane service advisor, James Willis, was courteous and professional and answered all my questions. I appreciate the way he took care of my service request. More
by ALDRIDGE91270
Employees Worked With
James Willis
May 07, 2024
Everyone I worked with were great! I am very satisfied with the overall experience. Even my two boys, 6 and 8, were entertained by the friendly staff. I am very satisfied with the overall experience. Even my two boys, 6 and 8, were entertained by the friendly staff. More
by MICHAELVCARROLL
