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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,449 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,450 reviews

April 21, 2024

Great Service There Will Come Back For More Service On My Car And Other Cars More

by NORCALGUY0088
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Folsom Lake Ford responded

We're thrilled to hear you had great service with us and we look forward to helping you with your car in the future! Thank you for your review and the opportunity to serve you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 21, 2024

Always does a great job. They get my car right in and throughly inspects the car and informs me if anything needs to be repaired now or can wait a bit. More

by MASCADRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitte
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Apr 23, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with us. We're delighted to hear that you feel satisfied with the thorough inspection and recommendations for your vehicle. We value your patronage and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 21, 2024

Great service from start to finish for my purchase. Naza and Rene where awesome. Thank you. More

by DANCO3636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar
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Apr 23, 2024 -

Folsom Lake Ford responded

Hi, thank you for this positive review! We're glad to hear that Naza and Rene were able to assist you with your purchase. We appreciate your business and look forward to seeing you in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 21, 2024

Folsom Ford service department is excellent. Never disappoints so no need to even consider any other. Thanks again! More

by TURPINCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kwaku Gaisie
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Apr 23, 2024 -

Folsom Lake Ford responded

Hi there! Your feedback just made our day! We're glad to hear that you consistently have excellent experiences with our Folsom Lake Ford's service department. We appreciate your loyalty and your positive words, thank you! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 21, 2024

Easy to build the car I wanted online, the people I worked with were friendly, and the whole process was seamless. More

by LISA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Folsom Lake Ford responded

Hi there, Lisa! We are thrilled to hear that you found the online customization easy and that the team delivered friendly service, making your experience seamless. Thank you for taking the time to share your positive experience. We truly appreciate your feedback! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 20, 2024

Easy check in, great explanation of the work required, and keeping me informed of the progress and when the work would be completed. Shoutout to Nick Sexton my advisor! Thank you Nick! More

by TREAD.DOUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sexton
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Apr 25, 2024 -

Folsom Lake Ford responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 20, 2024

I primarily deal with the Folsom Lake Ford Fleet Service Center which has been provided me with excellent service for years. MJ More

by MJSJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Enyart
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Apr 25, 2024 -

Folsom Lake Ford responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 20, 2024

I have done business with Gayle Blackwell for years and plan on doing so for many to come! More

by S.C.MARTINEZ777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle Blackwell in sales
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Apr 25, 2024 -

Folsom Lake Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 20, 2024

I will be back to Folsom Lake Ford specifically because of James Willis. Great service More

by SDLONGHOFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Apr 25, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 20, 2024

Gary has taken great care of us on two different occasions. He is a pleasure to work with and I would highly recommend him to anyone looking for a car. More

by BOB.ENGLISH23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Paris
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Apr 25, 2024 -

Folsom Lake Ford responded

Bob, I loved reading this review! Happy customers are our aim, and it appears Gary really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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