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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,440 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,440 reviews

March 23, 2024

Service was very good and fast. Tommy’s the best writer ever, everyone should go to him. More

by COLINBARKER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Folsom Lake Ford responded

It is great to hear about your recent experience. I will certainly pass on your feedback to Tommy as he will be happy to hear it! We look forward to working with you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

Dan at fleetford was great at meeting our needs and the necessity of getting our work pickup back to us as soon as possible. More

by JULIAABAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Folsom Lake Ford responded

I appreciate you for taking the time to give our dealership such an excellent star rating, Julia. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 23, 2024

Like always awesome job on the service visit. knowledgable staff they make you feel like a valued customer. More

by SBHMCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Folsom Lake Ford responded

Thank you for providing this amazing feedback! Our team appreciates your comments and I hope that you will visit us again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 22, 2024

Everything appears to have been taken care of efficiently. Jaye did a great job. Thank you. More

by flpifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
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Mar 27, 2024 -

Folsom Lake Ford responded

I am so glad we could take care of all of your needs at Folsom Lake Ford. Thank you for giving this feedback; I will be sure to share it with the team! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 22, 2024

Jim Z in the service department is the bomb. Takes great care of his customers and makes me feel like I am the only customer on his books. Highly recommended. More

by PPAKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zerkovich
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Mar 27, 2024 -

Folsom Lake Ford responded

Thank you so much for your review! I really appreciate your business and are so happy that Jim could provide great service to you and your vehicle. I look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 22, 2024

Jim Veilleux is always fantastic to work with. .He was able to get my truck serviced while I waited & had it all finished in the time he told me it would take. Everything went smoothly More

by R.TEMPLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Veilleux
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Mar 27, 2024 -

Folsom Lake Ford responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 22, 2024

Easy checkin, comfortable guest area, what work was going to be done and what was done explained well. More

by TREAD.DOUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember her name. She’s not listed?
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Mar 27, 2024 -

Folsom Lake Ford responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 22, 2024

Overall good experience and repairs appear to be completed. Thank you to service advisor Nick for his help in making this a smooth service appointment. More

by RPERRY-SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sexton
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Mar 27, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to write this review. I am pleased to hear that Nick was able to provide an efficient and overall positive experience. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 22, 2024

Purchased several cars so far at this dealership, great place. Will continue to come back. More

by MIKEBOOK28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Berry
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Mar 28, 2024 -

Folsom Lake Ford responded

Thank you for the great review, Mike. Please come visit us if you need anything else, be it service or sales. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 22, 2024

I appreciate the courteous and prompt customer service that Luis provided at Folsom Lake Ford. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda got my Ford Ranger back in a speedy fashion which I appreciate.
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Mar 27, 2024 -

Folsom Lake Ford responded

Hi Tim, thank you for taking the time to leave us this review. I appreciate your business and I look forward to working with you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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