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Folsom Lake Ford

Folsom, CA

4.8
2,440 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,440 reviews

March 22, 2024

The job was done very good, Car was clean when returned, and it was done when it was promised More

by TBIRD95678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Folsom Lake Ford responded

I am glad to hear you enjoyed your recent visit to our service department. At Folsom Lake Ford we believe clean cars make happy customers and I am pleased to hear you appreciated your car wash! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 22, 2024

Amazing. They picked up my car, completed the service, dropped it back off in my driveway in 5 hours! They also filled up my gas tank because they didn’t have More

by robert perkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor Brigitte Karen :)
Mar 28, 2024 -

Folsom Lake Ford responded

We appreciate your input, Robert. I'm glad to hear that you are consistently impressed with the service we offer here at Folsom Lake Ford. If there is anything more we can do for you please come back and see us any time! Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 22, 2024

Fast friendly, professional, on time, and done early service. Recommended to several friends and family. More

by MARTYDIGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim “V”
Mar 27, 2024 -

Folsom Lake Ford responded

Your kind words and fantastic review are greatly appreciated, Marty! I am elated to hear that our team was able to provide you with the professional, friendly and on time service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; I look forward to working with you, your family, and your friends in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2024

Luis Legarda is great in the service dept. He always returns my calls and is polite and helpful. He is the reason I bought another car from your dealership. I’ve always had a great experience More

by ETHORNTON5686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
Mar 27, 2024 -

Folsom Lake Ford responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Once again, I appreciate your business and hope you'll keep in touch for your future car needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2024

David Laughlin did a great Job in the service department Thanks FolsomLake Ford, Truck runs great More

by DSHERVEN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Laughlin
Mar 27, 2024 -

Folsom Lake Ford responded

Thank you for your review! I'm glad to hear that you had a positive experience with our service team and that your truck is running great. Please let me know if you have any questions about the work that was done. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2024

Dan has always taken care of my service needs , they are very great to work with . More

by GSAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McGuire
Mar 27, 2024 -

Folsom Lake Ford responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2024

Scott Jr, Kevin and Kentucky in sales were fantastic to work with! Appreciate all your help, gents. More

by GREGG.JONES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Barry Jr., Kevin Garay, Earnie Arvin
Mar 27, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review, Gregg! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2024

Had an issue with our sons truck and Folsom Lake got us in right away and had it fixed by the next day ready to pick up. Super timely and super friendly would definitely recommend. More

by ACSALVAGE
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Mar 27, 2024 -

Folsom Lake Ford responded

Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2024

Scott Berry Jr. was awesome to work with when purchasing my new electric Mustang Mach-E. I was narrowing it down between 2 cars, and he was patient, helpful in expla More

by K.DIGHERO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Winston, Scott Berry and Scott Berry Jr.
Mar 27, 2024 -

Folsom Lake Ford responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs I can assist you with, please don't hesitate to call me or stop by. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2024

Nick Sexton is very knowledgeable, and he is great to talk to about any issues. I have never dealt with a service manager who has more knowledge about maintenance issues than Nick. He answers all o More

by MREIMER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sexton
Mar 27, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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