Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Folsom Lake Ford
Folsom, CA
2,442 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,442 reviews
March 21, 2024
Scott Berry Jr. was awesome to work with when purchasing my new electric Mustang Mach-E. I was narrowing it down between 2 cars, and he was patient, helpful in expla was awesome to work with when purchasing my new electric Mustang Mach-E. I was narrowing it down between 2 cars, and he was patient, helpful in explaining key differences and excellent on his follow thru. Before I drove off the lot, he made sure to review important features with me and was not in a hurry. Thanks Scott and the Folsom Lake Ford team! We'll continue coming here for service too! More
by K.DIGHERO
Verified CustomerEmployees Worked With
Winston, Scott Berry and Scott Berry Jr.
March 21, 2024
Nick Sexton is very knowledgeable, and he is great to talk to about any issues. I have never dealt with a service manager who has more knowledge about maintenance issues than Nick. He answers all o talk to about any issues. I have never dealt with a service manager who has more knowledge about maintenance issues than Nick. He answers all of my questions in full, and I truly appreciate his insight. More
by MREIMER4
Employees Worked With
Nick Sexton
March 21, 2024
Sergio Foti was great. Through the entire process he was very responsive and helpful. I enjoyed buying my car in Folsom Lake Ford. I just wished I got all my documents in s Through the entire process he was very responsive and helpful. I enjoyed buying my car in Folsom Lake Ford. I just wished I got all my documents in some nice Ford folder instead of an envelope. More
by jarkusz
Employees Worked With
Sergio Foti
March 21, 2024
Bought a used car and enjoyed working with Mike D. and Sergio. The only negative came when I was expected to buy a "theft device", which was not discussed until time to sign final documents. I would and Sergio. The only negative came when I was expected to buy a "theft device", which was not discussed until time to sign final documents. I would not have bought the device anyway, but did not appreciate it being introduced without a discussion. Otherwise it was a good purchase. More
by mike@wmmt.com
Employees Worked With
Mike D. and Sergio
March 21, 2024
Getting my car serviced at Folsom Lake Ford was a pleasure. I appreciate their high level of customer service, expertise, and comfortable waiting area. pleasure. I appreciate their high level of customer service, expertise, and comfortable waiting area. More
by Cindy
Employees Worked With
March 21, 2024
Always a great experience at Folsom Ford when I bring my car in for service!! Friendly, efficient, thorough and explanatory. car in for service!! Friendly, efficient, thorough and explanatory. More
by TCBARAJAS
Employees Worked With
March 21, 2024
Complicated repair action with great work completed! The team at Folsom Lake took great care of my vehicle! The team at Folsom Lake took great care of my vehicle! More
by JOHNKODY
March 21, 2024
Professional and knowledgeable experience. Will definitely be returning for my future oil services and other needs. Will definitely be returning for my future oil services and other needs. More
by EIPPJ2002
March 21, 2024
Lacey Payton was beyond exceptional! Was thorough, professional, friendly, timely snd a n excellent communicator. Work was done quicker than expected and she contacted us immediately to Was thorough, professional, friendly, timely snd a n excellent communicator. Work was done quicker than expected and she contacted us immediately to advise! More
by equuspassage
March 20, 2024
It was a good experience. Marvin our sales person was really nice, honest and patient with us especially when we use to txt him questions. Only down part was that even though Marvin our sales person was really nice, honest and patient with us especially when we use to txt him questions. Only down part was that even though we got a $80 k vehicle we didn’t get any kind of gifts or stuffs . More
by KRam
Employees Worked With
Marvin
