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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,445 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,445 reviews

March 21, 2024

Professional and knowledgeable experience. Will definitely be returning for my future oil services and other needs. More

by EIPPJ2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Willis
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Mar 27, 2024 -

Folsom Lake Ford responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2024

Lacey Payton was beyond exceptional! Was thorough, professional, friendly, timely snd a n excellent communicator. Work was done quicker than expected and she contacted us immediately to More

by equuspassage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey Payton
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Mar 27, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Lacey was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 20, 2024

this is a no xxxxxxxx get things done dealership they don’t hide anything everything is straight up Exactly how it should be More

by PHILIP20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
travis
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Mar 26, 2024 -

Folsom Lake Ford responded

I appreciate you for letting others know about your experience, Philip! If you ever need anything in the future, please don't hesitate to let me know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 20, 2024

Everyone was very welcoming and very helpful. Our sales associate, Gary, was very easy to talk to, and made the process seamless. More

by SUNNYGILL91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Katz
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Mar 25, 2024 -

Folsom Lake Ford responded

Thank you for writing this amazing review for our team! At Folsom Lake Ford, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 20, 2024

Excellent service from everyone as always. Even employees from other departments made sure I was taken care of! More

by alwright7050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey
Report | Print
Mar 26, 2024 -

Folsom Lake Ford responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 20, 2024

It was a good experience. Marvin our sales person was really nice, honest and patient with us especially when we use to txt him questions. Only down part was that even though More

by KRam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin
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Mar 26, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with my team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 20, 2024

James is GREAT! Super helpful and nice helps me every time! And always willing to help More

by TAMIRAJCHATMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Mar 26, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review, Tamira! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 19, 2024

I was very pleased with the service. The young man, James Willis, was very kind and helpful. More

by GWENS37
Recommend Dealer
Yes
Employees Worked With
James Willis
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Mar 25, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Folsom Lake Ford. If there is anything more that I can do, please come back and see us again. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 19, 2024

We loved Sergio and were so happy we came down to Folsom Lake Ford! Everyone was great and they helped us find our dream vehicle. So so happy with the entire experience and would recommend Sergio and the te More

by thekenopics11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Foti
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Mar 22, 2024 -

Folsom Lake Ford responded

I am ecstatic to hear you were able to purchase your dream car! At Folsom Lake Ford, we are always here to make your dreams come true and will be here to help when it’s time for service on your vehicle. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 19, 2024

I was greeted on time. The estimate was actually higher than the final payment. Done on time. More

by GGBAILEY18
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, in Quick Lube
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Mar 22, 2024 -

Folsom Lake Ford responded

I appreciate you for letting others know about your experience, Bailey! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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