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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,447 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,447 reviews

March 19, 2024

We loved Sergio and were so happy we came down to Folsom Lake Ford! Everyone was great and they helped us find our dream vehicle. So so happy with the entire experience and would recommend Sergio and the te More

by thekenopics11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Foti
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Mar 22, 2024 -

Folsom Lake Ford responded

I am ecstatic to hear you were able to purchase your dream car! At Folsom Lake Ford, we are always here to make your dreams come true and will be here to help when it’s time for service on your vehicle. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 19, 2024

I was greeted on time. The estimate was actually higher than the final payment. Done on time. More

by GGBAILEY18
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, in Quick Lube
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Mar 22, 2024 -

Folsom Lake Ford responded

I appreciate you for letting others know about your experience, Bailey! If you ever need anything in the future, please don't hesitate to let us know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 19, 2024

Great experience with Folsom lake Ford. Friendly, knowledgeable staff. Not a bunch of punk kids trying to sell you a car. Joe Ramirez sold me a 23 f150. No xx, straight to the point and was More

by LONGVALLEYELECTRIC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Ramirez
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Mar 25, 2024 -

Folsom Lake Ford responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Folsom Lake Ford! If there is anything else I can do for you, please feel free to give me a call. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 19, 2024

Nice dealership, great salesman, nice selection over all and got through explanation of cars features and capabilities More

by ESTONE916
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Folsom Lake Ford responded

I am so glad to read that you had such a positive experience at our dealership! I can't wait to see you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 19, 2024

Always great service at this dealer. Fast freindly service and reasonably priced as well. 5 Star.. More

by dankelley359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
quick lube, don't remember the name
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Mar 25, 2024 -

Folsom Lake Ford responded

I am ecstatic to hear about your positive experience with us! I will share your feedback with my team and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 19, 2024

In the past I have not been a fan of Folsom Lake Ford in the least. James Willis in the Service Department has changed my view, at least for our service needs. James is a shining star. He is customer servic More

by HRPUFFNSTUF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Mar 25, 2024 -

Folsom Lake Ford responded

I am thrilled that James was able to take care of you. He is a great asset to our team and I appreciate him for providing you with the service that you deserve. Thank you again and I look forward to the opportunity to work with you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 18, 2024

Folsom Lake Ford is my favorite dealership, they take good care of my truck and their customer service is very good! More

by 2MCSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Folsom Lake Ford responded

Thank you for this great review! I'm happy to hear that our team took care of you! They are a great asset and we appreciate all that they do. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 18, 2024

Service rep Nick was very helpful. I appreciated the shuttle service. Service work and recall work was all completed. More

by LIH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Mar 22, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am very happy to hear that Nick could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 18, 2024

I don't think I've ever had an easier and more pleasant experience buying a vehicle in my life. More

by MAURICE.NORCOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar Mudrik 5 stars
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Mar 22, 2024 -

Folsom Lake Ford responded

Maurice, your experience is exactly what we aim for! I am so happy to hear that we could provide you with a pleasant experience. We hope to see you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 17, 2024

Leasing manager Gayle Blackwell and her team are the best of the best! Caring and went above and beyond to fulfill my needs. Happy and loyal customer here! More

by gemini615rwc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle Blackwell and her team
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Mar 20, 2024 -

Folsom Lake Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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