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Folsom Lake Ford
Folsom, CA
2,993 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 9:00 AM - 8:30 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,993 reviews
October 30, 2025
Great work. Thank you for keeping us safe by taking care of the truck and all its check ups. Thank you for keeping us safe by taking care of the truck and all its check ups. More
by tonigurlcmt
Verified CustomerEmployees Worked With
October 30, 2025
I have had to bring my vehicle into Folsom lake ford repeatedly and have been unable to get the vehicle issues resolved. My prepaid maintenance package wasn’t honored or refunded when brought to the at repeatedly and have been unable to get the vehicle issues resolved. My prepaid maintenance package wasn’t honored or refunded when brought to the attention of the staff. My vehicle was returned without the problem being fixed. More
by JGROSSMAN78
Employees Worked With
Nick Saxton
October 29, 2025
Josh was fantastic. He's a no nonsense straight shooter. I've been in sales for 40 years and I appreciate his approach to helping me with my car purchase. I'd highly rec He's a no nonsense straight shooter. I've been in sales for 40 years and I appreciate his approach to helping me with my car purchase. I'd highly recommend him to anyone looking to purchase a new car. More
by RON@ACAPNOW.COM
Employees Worked With
Josh
October 29, 2025
I took my car in for the early bird service. I got a phone call first thing and my problem was diagnosed and I was able to get my car by lunch. I got a phone call first thing and my problem was diagnosed and I was able to get my car by lunch. More
by JLOPEZ11062
Employees Worked With
Jim Z
October 29, 2025
Demonstrated exceptional efficiency in resolving customer needs promptly while maintaining professionalism and high satisfaction ratings needs promptly while maintaining professionalism and high satisfaction ratings More
by MENDOZAHHANNAH15
October 29, 2025
My check engine light went on so I brought it in on a Friday. I had to use the shuttle service, which was very good. It was a bit hard to get someone to communicate with me what was wrong with my vehic Friday. I had to use the shuttle service, which was very good. It was a bit hard to get someone to communicate with me what was wrong with my vehicle, I had to call multiple times and finally got through to someone after 2:00; my Edge was not going to be ready until Monday, so I had to cancel the shuttle last-minute. The shuttle then picked me up on Monday, and dropped me off fine, but no-one met me to go over what the engine light was on for; I had to just read the notes and try to figure it out. More
by mlipford
Employees Worked With
October 28, 2025
Everything was great. Fast, easy and exactly what I needed. Will definitely be going back. Fast, easy and exactly what I needed. Will definitely be going back. More
by MOESZY
October 28, 2025
Nazar was an excellent salesperson he helped me out 100% got me the vehicle that I wanted I would definitely refer other people to come to your facility and speak with Nazar. Thank you so much for your time got me the vehicle that I wanted I would definitely refer other people to come to your facility and speak with Nazar. Thank you so much for your time. He is a wonderful salesman More
by AUDRA.SONDERMAN97
Employees Worked With
Nazar
