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Folsom Lake Ford
Folsom, CA
2,447 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,447 reviews
Verified Customer
May 04, 2025
I received great customer service all throughout the purchase of my Mustang. Kentucky, Gracie, Chad, and the young lady at the front desk were super friendly and helpful and truly a pleasure to work w purchase of my Mustang. Kentucky, Gracie, Chad, and the young lady at the front desk were super friendly and helpful and truly a pleasure to work with. More
by SEBASTIANVARELAF
Employees Worked With
Gracie Ballance
May 04, 2025
Very helpful personnel, clean facilities, excellent waiting area, refreshments were offered at no charge, appointments available online. James Willis was my advisor. He was very thoughtful and patien waiting area, refreshments were offered at no charge, appointments available online. James Willis was my advisor. He was very thoughtful and patient. Walked me to the waiting area, advised me of the refreshments that were available and even walked me to my car. Very nice clean cut young man. More
by CBJCB
Employees Worked With
James Willis
May 04, 2025
Chris was super helpful, had all the answers, very patient, and we walks away with a brand new Ford Lightening Platinum in less than three hours! Let’s go! patient, and we walks away with a brand new Ford Lightening Platinum in less than three hours! Let’s go! More
by MNOMADDEN
Employees Worked With
Other Employees :
Chris
May 03, 2025
Basic oil change visit; efficiently done, pleasant and informative Quicklane advisor, James Willis. Comfortable waiting room. Reasonable price. The environmentalist in me just wishes there wasn't so mu informative Quicklane advisor, James Willis. Comfortable waiting room. Reasonable price. The environmentalist in me just wishes there wasn't so much paper involved in such a simple task. I got 7 pages and the cashier had about the same. Cant all the documentation be handled electronically these days. Good experience overall though. More
by STEVEOARM
Employees Worked With
James Willis
May 01, 2025
Everyone at the dealership was very nice and helpful and there were a lot of vehicles to choose from we ended up getting a vehicle different than what we first thought we wanted a higher level there were a lot of vehicles to choose from we ended up getting a vehicle different than what we first thought we wanted a higher level More
by CHRISTIANSMAIL395
May 01, 2025
Great Job on fixing my electric window and servicing my car. Not sure why the window cost over $200.00 dollars. car. Not sure why the window cost over $200.00 dollars. More
by JOANN.COFFARO
Employees Worked With
