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Folsom Lake Ford
Folsom, CA
2,586 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,586 reviews
June 18, 2025
Nick was great. Super helpful. he reached out to Ford motor on my behalf to get some specific items that were NOT covered, to be covered. Super helpful. he reached out to Ford motor on my behalf to get some specific items that were NOT covered, to be covered. More
by JDUPZYK
Verified CustomerEmployees Worked With
June 18, 2025
Frank and Evan worked together to make this experience pretty easy. Financing was also a breeze and really appreciate everyone doing the best they can to get me the most for my trade. Will recommend to pretty easy. Financing was also a breeze and really appreciate everyone doing the best they can to get me the most for my trade. Will recommend to friends and family. More
by MICHAEL@PRESCRIBEDBURNSAUCES.COM
Employees Worked With
Frank, Evan
June 18, 2025
Service was quick and complete. In and out in just over an hour. I forgot to ask about my battery but technician tested and found I needed a replacement. In and out in just over an hour. I forgot to ask about my battery but technician tested and found I needed a replacement. More
by HIMIKEJ
Employees Worked With
Unknown
June 17, 2025
Greeted pleasantly. Offered a tour. Quick service and phone call when completed. I DID NOT GET MY TRUCK WASHED AS WEBSITE INCLUDED IN SERVICE. I was very disappointed w Offered a tour. Quick service and phone call when completed. I DID NOT GET MY TRUCK WASHED AS WEBSITE INCLUDED IN SERVICE. I was very disappointed with that issue. I did see the 3 wash bays behind the building and my truck really could have used an exterior wash as is just came out of the very dusty mountains the day before appt. Lacey Payton was the only person that I did business with for the entire process. I fid not communicate with anyone else except the cashier that gave me my receipt….Lacey’s name is not listed in the drop down box further on this survey. Please add her. More
by brien.king
Employees Worked With
Lacey Payton
June 17, 2025
I need a recall done on my f-150 they needed to order parts and when they were in they called and did the work parts and when they were in they called and did the work More
by NRGELEC
June 17, 2025
The sales team was helpful and friendly. They worked diligently to try to meet our expectations and accommodate our fiscal constraints. The truck we purchased was delivered in a timely manne They worked diligently to try to meet our expectations and accommodate our fiscal constraints. The truck we purchased was delivered in a timely manner. More
by BECGROUP
June 16, 2025
Went in for an air conditioning repair and brake check. Was quoted over $500 for front brakes because they said they could not resurface the rotors. They wanted me to buy new rotors. I took it to anothe Was quoted over $500 for front brakes because they said they could not resurface the rotors. They wanted me to buy new rotors. I took it to another dealership and they said the rotors could be resurfaced. Folsom Lake Ford Service tried to sell me rotors that I did not need. More
by bill.shortridge
Employees Worked With
June 15, 2025
Always the best. They take care of all of the details in a high quality way. They take care of all of the details in a high quality way. More
by CHRIS.COLLINS0
Employees Worked With
