Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,531 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
Contact Dealership
View Awards

12755 Folsom Blvd

Folsom, CA

95630

Directions

By Type

Showing 2,531 reviews

May 30, 2025

Very responsive. Great people. Got what we needed. Staff was educated and driven to do job More

by INFO@SPARLINGELECTRIC.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Folsom Lake Ford responded

Thank you for your fantastic review! We’re thrilled to hear that you found our staff at Folsom Lake Ford to be responsive and knowledgeable. It's our goal to ensure you get what you need, and we appreciate your recognition of our team's efforts. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 30, 2025

At my appointment, they took my vehicle in and provided prompt and thorough service while I waited. Excellent experience. More

by HIGENE.BOWEN
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear about your excellent experience at Folsom Lake Ford. Our team strives to provide prompt and thorough service, and it's great to know we met your expectations. We look forward to seeing you again for your next appointment! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 29, 2025

Great experience! !! Would highly recommend in the future…. Thank you very much… Everyone was great to deal with. More

by KARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar, Conner and Eric.
Report | Print
May 29, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Folsom Lake Ford. Your recommendation means a lot to us, and I'm glad our team made a positive impression. I look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 29, 2025

Consistantly exceeding expectations! Tommy Naras really takes great care of us with all our Ford servicing needs. More

by aaron38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Naras
Report | Print
May 29, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review, Aaron! We're thrilled to hear that Tommy has consistently exceeded your expectations with your Ford servicing needs at Folsom Lake Ford. We appreciate your trust in us and look forward to taking care of you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 29, 2025

James handled the vehicle service flawlessly. My original time quoted was next day service. James got the recall handled and the truck was early by a day. More

by PRHAINES2002
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
james
Report | Print
May 30, 2025 -

Folsom Lake Ford responded

Thank you for taking the time to leave us this wonderful review! I'm thrilled to hear that James provided you with flawless service and that your truck was ready earlier than expected. At Folsom Lake Ford, we strive to exceed our customers' expectations every time. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 29, 2025

Efficient, professional service. This is my second vehicle purchased from Folsom Lake Ford and highly recommend them as a dealership. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Comer
Report | Print
May 29, 2025 -

Folsom Lake Ford responded

Thank you, John, for your wonderful feedback! I'm thrilled to hear that you had an efficient and professional experience with us at Folsom Lake Ford. It's great to know this is your second vehicle purchase, and I truly appreciate your recommendation. I look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 29, 2025

The Truck Service Center customer vehicle parking issue has improved. One issue of concern that creates a vehicle repair backlog is a lack of Drivability Techs to diagnose vehicle codes then route vehicle More

by tenring54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McGuire, Great guy to deal with.
Report | Print
May 29, 2025 -

Folsom Lake Ford responded

Thank you for your feedback regarding the Truck Service Center at Folsom Lake Ford. I appreciate your recognition of the improvements in our vehicle parking situation. Your concerns about the need for more Drivability Techs are important to us, and I understand how this impacts the efficiency of our repair process. We're continually striving to enhance our services, and your input helps us identify areas for improvement. If you have any further thoughts or suggestions, please feel free to reach out to us directly. Thank you again for your valuable insight! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 28, 2025

Greatest experience two times in a row! ! This place is absolutely amazing!! This is the place to go to buy a vehicle. More

by SOUZA.DF45WESTPARK
Recommend Dealer
Yes
Employees Worked With
Gayle
Report | Print
May 28, 2025 -

Folsom Lake Ford responded

Thank you for your review! I'm so happy to know you had such a great experience at Folsom Lake Ford, not just once but twice. Your recommendation means a lot to us. We look forward to working with you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 28, 2025

Jaye was great and got my truck turned around quickly. He kept me informed throughout the day. More

by ROADCRE8ER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye in the service department
Report | Print
May 28, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that Jaye provided you with excellent service and kept you informed during the process. At Folsom Lake Ford, we are committed to delivering top-notch experiences for our customers. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 28, 2025

Kevin Garay was honest and true Together with his Manager Matt And Boss Scott True to word dealership Able to work with you Will not force you to buy Explains pros and cons of the process Will More

by CALENGANDEZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garay, Manager Matt, Big Boss Scott
Report | Print
May 28, 2025 -

Folsom Lake Ford responded

Thank you so much, Calen! I'm happy to hear about your positive experience with Kevin, Matt, and Scott at Folsom Lake Ford. Our team strives to provide honest and transparent service, and we appreciate your recognition of that. We appreciate you considering us for referrals; we look forward to serving you and your loved ones in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

1
2
3
...
254