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Folsom Lake Ford
Folsom, CA
846 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 846 reviews
May 01, 2024
Brought my Explorer xx in for a concern with a vibration in the steering wheel. Big thank you to my service advisor Luis Legarda got my vehicle in and took care of my issue.. I talked to Luis about what w in the steering wheel. Big thank you to my service advisor Luis Legarda got my vehicle in and took care of my issue.. I talked to Luis about what was done and Luis was so patient with me and answer all my concerns and more! Another Great Experience with Folsom Lake Ford Service! More
by KCJ2PAR
Verified Customer
Helpful April 30, 2024
Prompt, friendly service. Was completed in an appropriate amount of time. The employees were excellent and they seemed happy to be working. Was completed in an appropriate amount of time. The employees were excellent and they seemed happy to be working. More
by BJHEINLEIN
Employees Worked With
April 30, 2024
Folsom Lake Ford completed my service in less time than quoted and ensured that I received the benefits of any of their existing service coupons. quoted and ensured that I received the benefits of any of their existing service coupons. More
by Dave
Employees Worked With
April 30, 2024
Super friendly and easy to work with. Very concerned with keeping your vehicle in top condition and very competitive rates! Very concerned with keeping your vehicle in top condition and very competitive rates! More
by Melissa L
Employees Worked With
April 30, 2024
It was quick and ahead of schedule. So great job. 15 words is a lot So great job. 15 words is a lot More
by CFORANDERSON
Employees Worked With
April 30, 2024
James Willis was super helpful and knowledgeable. The service team did a great job and was done in a timely manner. The service team did a great job and was done in a timely manner. More
by MFECHTER1
Employees Worked With
April 30, 2024
My first time visiting. Staff was cordial and responsive. My service writer was very, very helpful. They did great work and got me in and out quickly even though I didn't ha Staff was cordial and responsive. My service writer was very, very helpful. They did great work and got me in and out quickly even though I didn't have a scheduled appointment. Thanks Folsom Lake Ford. I will be back. More
by PLAPORTE2
Employees Worked With
April 30, 2024
Thank you for your service to the 2015 Ford Edge on April 26, 2034. James was terrific. Too bad my warranty doesn’t cover the damages lug nuts. 26, 2034. James was terrific. Too bad my warranty doesn’t cover the damages lug nuts. More
by TYONTHEGO
Employees Worked With
James Willis
