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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
3,679 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 3,679 reviews

July 12, 2026

Fixed the problem,I was able to get an appointment very quickly after I called More

by RONLAWRENCE5386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Folsom Lake Ford responded

Thank you for your review, Ron! I'm so glad we could get you scheduled quickly and resolve the problem with your vehicle. I appreciate your positive feedback, and we look forward to providing you with the same efficient service whenever you need us again at Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 12, 2026

They were very easy to work with! Listen to what you wanted and tried to find what you needed. Your salesperson Eddie was awesome. Very patient and very thorough. He really seemed lik More

by D.PETERSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
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Jul 13, 2026 -

Folsom Lake Ford responded

Thank you for your kind feedback! I’m thrilled to hear that you had a positive experience with Eddie at Folsom Lake Ford. It's great to know that he was patient and thorough while helping you find what you needed. I appreciate your commendation, and we hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 12, 2026

Great experince with Ben R and Winston truck is just beautiful everthingthing was explained well More

by gregsgarlato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben R
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Jul 12, 2026 -

Folsom Lake Ford responded

Thank you for your wonderful review, Greg! I’m thrilled to hear that you had a great experience with Ben and Winston. It's great to know that you love your new truck and that everything is explained clearly. Glad we could meet your expectations. I appreciate your feedback, and we hope to see you again at Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 11, 2026

Another amazing experience at Folsom Ford. Gayle always the best and makes our experience super special. Thank you! More

by DAVECHAMBERS.DC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2026 -

Folsom Lake Ford responded

Thank you for your wonderful review, Dave! I’m thrilled to hear that you had another amazing experience at Folsom Lake Ford, and I appreciate your kind words about Gayle. She truly goes above and beyond to ensure you feel special. Looking forward to welcoming you back for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 10, 2026

was told the recovery installation was mandatory and they wouldn’t take it off the price of the car, only to find out after it is an option. unethical business practices to raise their revenues. More

by adverts-2w
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas Harvey
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Jul 11, 2026 -

Folsom Lake Ford responded

Thank you for sharing your experience with us. I understand your concerns regarding the recovery installation and appreciate your feedback. At Folsom Lake Ford, we strive to provide clear and transparent information to our customers. I encourage you to reach out to me directly so we can discuss this matter further. Your input is valuable to me, and we aim to uphold our standards of service. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 10, 2026

Thank you Nick and Robby for the time and effort to address my concerns with my explorer. More

by MRSLORUSS
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sexton
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Jul 11, 2026 -

Folsom Lake Ford responded

Thank you for your kind words! I’m glad Nick and Robby were able to assist you with your Ford Explorer and address your concerns. Your satisfaction is important to us at Folsom Lake Ford. We appreciate your feedback and look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 10, 2026

My service advisor was excellent. The problem was taken care of much faster than I thought it would be. Overall, the dealership was great, and they honored all of the recall issues t More

by plumber34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2026 -

Folsom Lake Ford responded

Thank you for your kind words! I’m pleased to hear you had a great experience with our service advisor and that your recall issues were resolved quickly at Folsom Lake Ford. We appreciate your feedback and look forward to assisting you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 10, 2026

Excellent service. Customer service was at its best. Heather helped out and looked for the information l needed. More

by jasbhirsingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
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Jul 11, 2026 -

Folsom Lake Ford responded

Thank you for your review, Jasbhir! I’m happy to hear you received excellent service at Folsom Lake Ford and that Heather was able to assist you with the information you needed. IWeappreciate your feedback and look forward to serving you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 10, 2026

I brought my 2017 Ford Expedition in for a recall with a distorted view with the rear camera. That was July 6, 2026 at 7:00am. Today backing up, the picture is still distorted. I need to bring it back in More

by RSAUERUSNA1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Fuhs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
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Jul 10, 2026 -

Folsom Lake Ford responded

Thank you for your feedback. I understand your concern regarding the rear camera issue with your 2017 Ford Expedition. It’s important to me that your vehicle operates as expected. I encourage you to bring it back to Folsom Lake Ford so we can address the distortion in the camera view. Please feel free to reach out to me to schedule your visit. I appreciate your patience, and we look forward to assist your further. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 09, 2026

I noticed a small scratch on the front left fender they agreed to throw in a couple of oil changes. So far Great customer service. More

by THECONRAD
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony G ... I don't have is card w me
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Jul 09, 2026 -

Folsom Lake Ford responded

Thank you for your review, Conrad! I'm glad to hear that you received great customer service at Folsom Lake Ford. It's wonderful to know that we addressed your concerns regarding the scratch on the front left fender and provided you with a couple of oil changes as well. If you have any suggestions on how we could earn a 5-star rating from you next time, we'd love to hear your feedback.We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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