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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
3,775 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 3,775 reviews

August 24, 2026

People were really nice, service was quick. James was very helpful and made the experience easy. More

by jyarnell432d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2026 -

Folsom Lake Ford responded

Thank you for your kind words! I am glad to hear that you had a great experience at Folsom Lake Ford and that James was able to assist you effectively. I appreciate your feedback and we look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 24, 2026

Great customer service. IVE LOVE LOVE GAYLE. Everyone very friendly and helpful. Always go back More

by RAMONAHURT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle Blackwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2026 -

Folsom Lake Ford responded

Thank you for your wonderful review! I am happy to hear that you enjoyed our customer service and that Gayle made such a positive impact on your experience. At Folsom Lake Ford, we strive to create a friendly and helpful environment for all customers. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 23, 2026

If your car is out of warranty, Ford is so much more expensive than other places. I was given an estimate of over $4k for a differential and went elsewhere and had it done for just under $2k. Had a fe More

by danherman107
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Fuhs
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2026 -

Folsom Lake Ford responded

Thank you for sharing your experience, Dan. I understand that cost is an important factor when it comes to vehicle maintenance. While we strive to provide quality service at Folsom Lake Ford, I appreciate your feedback, and we are always looking for ways to improve. If you have further concerns or would like to discuss your experience in more detail, please feel free to reach out to me. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 23, 2026

The staff is always helpful and let's me know whatvis going on with my truck. Jaye always gives me a call and let's me know what's going on. More

by RUSSELLSOARES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye
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Aug 23, 2026 -

Folsom Lake Ford responded

Thank you for your kind words, Russell! I’m thrilled to hear that you feel well-informed about your truck's service and that Jaye has provided excellent communication. At Folsom Lake Ford, we strive to keep you updated and satisfied. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 22, 2026

Very easy and relaxed process with Ken and team providing an exceptional, smooth and transparent process of purchasing my new Ford Explorer. More

by MILAN.POSARAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken
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Aug 23, 2026 -

Folsom Lake Ford responded

Thank you for your wonderful review, Milan! I’m thrilled to hear that you had an easy and relaxed experience with Ken and our team at Folsom Lake Ford while purchasing your new Ford Explorer. We strive to provide exceptional service, and your feedback means a lot to us. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 22, 2026

Great courteous staff, efficient service. Facility is clean and very professional in appearance.thank you More

by waslmee2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 22, 2026 -

Folsom Lake Ford responded

Thank you for your kind words! I am thrilled to hear that you had a great experience with our courteous staff and efficient service at Folsom Lake Ford. We take pride in maintaining a clean and professional facility. Your feedback is appreciated, and we look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 22, 2026

Good timely service. The technician came home and completed the recall service on time. Very courteous. More

by Preth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 22, 2026 -

Folsom Lake Ford responded

Thank you for your wonderful review, Preth! I'm glad to hear that you received timely and courteous service for your recall. At Folsom Lake Ford, we strive to provide the best experience for our customers, and it's great to know we met your expectations. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 21, 2026

Great service and will return when I need more service. Jaye is a great advisor. More

by RANDYBUNDOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 21, 2026 -

Folsom Lake Ford responded

Thank you for your review, Randy! I'm glad you had a great experience with our service and that Jaye was able to assist you so well. We look forward to welcoming you back to Folsom Lake Ford for your future service needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 21, 2026

Fleet sales dept has been amazing to work with. 100% online completion of 3 sales in the last 3 weeks. Look forward to many more. More

by kdg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Davin Delamerced, Jason Parks
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Aug 21, 2026 -

Folsom Lake Ford responded

Thank you for your fantastic review! I'm thrilled to hear about your positive experience with the Fleet Sales Department at Folsom Lake Ford. Completing three sales online is impressive, and I appreciate your trust in us. We look forward to assisting you with many more transactions in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 20, 2026

Good service, great staff. Nick Sexton was courteous and prompt in responding. Service team was great. More

by sdom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sexton
Print
Aug 20, 2026 -

Folsom Lake Ford responded

Thank you for your kind words! I’m glad to hear that you had a great experience with us, especially with Nick. At Folsom Lake Ford, we pride ourselves on providing excellent service, and it's wonderful to know that we made a positive impact. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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