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Folsom Lake Ford

Folsom, CA

4.8
2,584 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,584 reviews

April 26, 2025

To say I am satisfied is an understatement. I reached out with interest on a vehicle at 1130pm and was responded to the next morning by Grant and he was able to truly care and get me the info a More

by danlehne
Recommend Dealer
Yes
Employees Worked With
Grant brewer
Apr 27, 2025 -

Folsom Lake Ford responded

Thank you so much for your kind words! We at Folsom Lake Ford are thrilled to hear about your positive experience, especially with Grant. It's wonderful to know that you found the perfect vehicle and felt genuinely cared for during the process. We strive to treat our customers like family, and it's rewarding to hear that reflected in your visit. We appreciate your recommendation and look forward to assisting you and your family with any future vehicle needs. Safe travels on the road! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 26, 2025

Gayle Blackwell was the Best! She was kind, patient, and very professional! She went above and beyond to help us lease our brand new Ford Explorer! We appreciate her very much an More

by Tony Lafferty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle Blackwell
Apr 26, 2025 -

Folsom Lake Ford responded

Thank you so much for your wonderful review, Tony! We’re thrilled to hear that Gayle provided you with such excellent service while helping you lease your brand new Ford Explorer. Your appreciation means a lot to us at Folsom Lake Ford, and we truly value your referrals. We look forward to assisting you and your friends and family in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 26, 2025

Excellent customer service. Always goes above and beyond my expectations. Jay Ford service writer has the customers best interest. I highly recommend Folsom Lake Ford. More

by GLENRDELGADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review, Glen! We’re thrilled to hear that you had an excellent experience with our customer service and that Jay went above and beyond for you. Your recommendation means a lot to us at Folsom Lake Ford. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 25, 2025

I brought my truck in for an oil change, and it was taken care of as quickly as possible. More

by ALDRIDGE91270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
Apr 26, 2025 -

Folsom Lake Ford responded

Thank you for your positive feedback! We're glad to hear that your oil change was handled quickly at Folsom Lake Ford. We strive to provide efficient service for all our customers. We appreciate your support and look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 25, 2025

I had a good experience with Folsom Lake Ford. My salesperson was Nazar knowlegeable, he responded quickly to my emails and texts - I messaged with him for a week or so before coming to look at a More

by ROADKING42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar Mudrik
Apr 26, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We truly appreciate your kind words about Folsom Lake Ford and Nazar's helpfulness throughout your car buying journey. It's fantastic to hear that you're loving your 2021 Ford Escape Hybrid and enjoying great gas mileage! We appreciate your feedback regarding the trade-in process and understand how it can be a balancing act. We hope to assist you again in the future. If you need anything or have questions, feel free to reach out. Enjoy your new car! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 25, 2025

Luis is the best. Always great to get help from Luis and the whole department. More

by GK16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Legarda
Apr 26, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that Luis and our team provided you with great assistance at Folsom Lake Ford. We appreciate your support and look forward to helping you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 25, 2025

J Ford my service rep took excellent care of me and got my truck done when he promised More

by GARYMARYNOVAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
Apr 26, 2025 -

Folsom Lake Ford responded

Thank you for your fantastic review! I'm thrilled to hear that J took excellent care of you and delivered your truck on time. We appreciate your business and look forward to assisting you again at Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 24, 2025

Thank you. Service rep was great. Too many words to write. Too much work. Hate giving reviews. More

by BRIAN.CLINCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Folsom Lake Ford responded

Thank you for your feedback! We're glad to hear that our service representative was great. We appreciate you taking the time to share your experience at Folsom Lake Ford, even if reviews are not your favorite thing to do. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 24, 2025

Excellent customer service and price. I bring my truck to Folsom Lake Ford exclusively now after experiencing nothing but top tier service. The staff is very friendly and the price is low More

by NickB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review, Nick! We're thrilled to hear that you have had such a positive experience with us at Folsom Lake Ford. Providing excellent customer service and competitive pricing is our priority, and it's great to know that you're enjoying our team and efficiency. We look forward to continuing to serve you and your truck in the future! Please feel free to share your experience with others. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 24, 2025

Very easy process I went in I already knew what wanted the Salesman was super helpful and the Financial man was helpful and I was in and out less than two hours. More

by ANAFALERO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance Weston
Apr 24, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review, Ana! I'm thrilled to hear that you had such a smooth and efficient experience at Folsom Lake Ford. It's great to know our team was able to assist you effectively. We look forward to welcoming you back for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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