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Folsom Lake Ford

Folsom, CA

4.8
2,855 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,855 reviews

May 01, 2024

Everyone, from the sales associates to the finance manager, were extremely helpful. They answered every question and concern no matter how minor it seemed. My wife and I absolutely love the vehicle we More

by CCMDNASH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Parker
May 07, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any questions about your vehicle. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 01, 2024

Had annoying engine noise and gas pedal kickback issue for my Ford F150. It took some time and additional visit to get it all figured out but I am grateful overall. Thanks for saving my faith in the deale More

by JS Huang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sexton
May 07, 2024 -

Folsom Lake Ford responded

I strive to provide the best service possible and am glad we were able to ensure you were taken care of. Don’t hesitate to reach out to me for anything else. Thank you for choosing Folsom Lake Ford's Service Department. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 01, 2024

Mike D. and Winston were very easy going, no pressure and no stress guys, made us feel very comfortable. More

by RICK@GALLINOLANDSCAPING.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike D
May 07, 2024 -

Folsom Lake Ford responded

Rick, thank you for taking the time to share your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 01, 2024

The service department is very friendly & efficient. I would recommend them for sure! They can be trusted which is a relief to know. More

by RACHELLE1688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in service
May 07, 2024 -

Folsom Lake Ford responded

Thank you for the positive review, Rachelle, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 01, 2024

Zack our salesman was very knowledgeable about the truck we purchased. He always responded to our questions promptly. He was very helpful in the ordering of our F-250. He was a great person to work with. We More

by ONEFORSAINT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Parker 5 stars, Hunter in finance 5stars
May 07, 2024 -

Folsom Lake Ford responded

Thanks for your outstanding review! I'm very happy to hear that Zack was of such help to you. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 01, 2024

Work was completed on time. Very satisfied with everything Will return to have work done in the future More

by RAMIREZ.SUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Folsom Lake Ford responded

Sue, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 01, 2024

Kaiu had excellent communication through the whole process from drop off to going over repairs needed, their cost and how long the repairs would take. More

by WILLCROSS916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaiu
May 07, 2024 -

Folsom Lake Ford responded

Thank you for your outstanding rating of our service department, Will. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 01, 2024

service was great. ...came in on a pre-ordered car and Gary had the paperwork ready to go. He was friendly and took time to show us all the features More

by SOUSAFIVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
gary katz
May 07, 2024 -

Folsom Lake Ford responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 01, 2024

Great customer service. Nick was very helpful and courteous to our needs. He was able to explain to us what was being done and how long it would take for the necessary repai More

by EDRGRANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick 5 stars
May 07, 2024 -

Folsom Lake Ford responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 01, 2024

Very friendly and easy to work with. No hassle sales is what we like and appreciate the helpfulness of everyone I worked with. More

by jcain3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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