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Folsom Lake Ford
Folsom, CA
2,585 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,585 reviews
April 24, 2025
Thank you. Service rep was great. Too many words to write. Too much work. Hate giving reviews. Service rep was great. Too many words to write. Too much work. Hate giving reviews. More
by BRIAN.CLINCH
Verified CustomerEmployees Worked With
April 24, 2025
I was in and out in under a 1/2 hour. The service department solved my problem without any fuss and even showed me exactly what was the problem with photos. Excellent customer service. Hi The service department solved my problem without any fuss and even showed me exactly what was the problem with photos. Excellent customer service. Highly recommended. More
by denniswade123
Employees Worked With
April 24, 2025
Tommy Nares and Katharine Seeley always ensure our truck is serviced to our satisfaction and standards. We've been using Folsom Lake Ford since 2018 and have always been pleased with their service and perfo is serviced to our satisfaction and standards. We've been using Folsom Lake Ford since 2018 and have always been pleased with their service and performance. I believe it was Ricardo who did the actual work on the truck. Thank you all! More
by kspencer3
Employees Worked With
April 24, 2025
The service and the service tech that I worked with was very nice, informative, courteous. very nice, informative, courteous. More
by DESERTDAWG2
Employees Worked With
April 24, 2025
Folsom Lake Ford is the best ! Excellent service, friendly staff, and a smooth buying experience. I highly recommend this dealership for anyone purchasing a new vehicle! Excellent service, friendly staff, and a smooth buying experience. I highly recommend this dealership for anyone purchasing a new vehicle! More
by TODD85
April 24, 2025
The fleet service department is dials and on task. Too bad the regular service department can’t handle simple oil changes. It a bit crazy how bad the regular service department is, they need the fleet Too bad the regular service department can’t handle simple oil changes. It a bit crazy how bad the regular service department is, they need the fleet guys to train them. More
by MYREALTORKRISTEN
Employees Worked With
Dan in Fleet is an asset to the company
April 22, 2025
Scott Berry personally met with me and resolved my concerns. He was Professional and courteous Grant, Chris and Kevin sales staff deserve a good rating also as they are knowledgeable and helpful. The concerns. He was Professional and courteous Grant, Chris and Kevin sales staff deserve a good rating also as they are knowledgeable and helpful. They all were available for any questions I might have later on after my purchase. . More
by JTWNANA7
Employees Worked With
April 22, 2025
Leo, our salesman was very knowledgeable in putting to gather the vehicle we were looking for and kept us informed along the way. A pleasure to work with. Eric, closed our deal and explained everything gather the vehicle we were looking for and kept us informed along the way. A pleasure to work with. Eric, closed our deal and explained everything to us so we could make our decisions. Our over all experience at Folsom Lake Ford was a pleasant one! More
by DANRUMAN56
Employees Worked With
Leo, Eric
