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Folsom Lake Ford

Folsom, CA

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Employees
Reviews
Vehicles
4.8
2,758 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates ...
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Today: 9:00 AM - 9:00 PM Open Now
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,758 reviews

March 22, 2024

Jim Veilleux is always fantastic to work with. .He was able to get my truck serviced while I waited & had it all finished in the time he told me it would take. Everything went smoothly More

by R.TEMPLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Veilleux
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Mar 27, 2024 -

Folsom Lake Ford responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2024

Had an issue with our sons truck and Folsom Lake got us in right away and had it fixed by the next day ready to pick up. Super timely and super friendly would definitely recommend. More

by ACSALVAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
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Mar 27, 2024 -

Folsom Lake Ford responded

Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2024

Sergio Foti was great. Through the entire process he was very responsive and helpful. I enjoyed buying my car in Folsom Lake Ford. I just wished I got all my documents in s More

by jarkusz
Recommend Dealer
Yes
Employees Worked With
Sergio Foti
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Mar 27, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2024

Always a great experience at Folsom Ford when I bring my car in for service!! Friendly, efficient, thorough and explanatory. More

by TCBARAJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Folsom Lake Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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March 21, 2024

Lacey Payton was beyond exceptional! Was thorough, professional, friendly, timely snd a n excellent communicator. Work was done quicker than expected and she contacted us immediately to More

by equuspassage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey Payton
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Mar 27, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Lacey was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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March 21, 2024

Getting my car serviced at Folsom Lake Ford was a pleasure. I appreciate their high level of customer service, expertise, and comfortable waiting area. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Folsom Lake Ford responded

Thank you for visiting our service department and for leaving the kind words, Cindy. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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March 21, 2024

Professional and knowledgeable experience. Will definitely be returning for my future oil services and other needs. More

by EIPPJ2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Willis
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Mar 27, 2024 -

Folsom Lake Ford responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 21, 2024

Dan has always taken care of my service needs , they are very great to work with . More

by GSAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McGuire
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Mar 27, 2024 -

Folsom Lake Ford responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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March 21, 2024

Luis Legarda is great in the service dept. He always returns my calls and is polite and helpful. He is the reason I bought another car from your dealership. I’ve always had a great experience More

by ETHORNTON5686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda
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Mar 27, 2024 -

Folsom Lake Ford responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Once again, I appreciate your business and hope you'll keep in touch for your future car needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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March 21, 2024

David Laughlin did a great Job in the service department Thanks FolsomLake Ford, Truck runs great More

by DSHERVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Laughlin
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Mar 27, 2024 -

Folsom Lake Ford responded

Thank you for your review! I'm glad to hear that you had a positive experience with our service team and that your truck is running great. Please let me know if you have any questions about the work that was done. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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