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Folsom Lake Ford
Folsom, CA
2,586 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,586 reviews
February 21, 2024
Thank you James for all your help and experience. I appreciate your honesty in my Ford Ranger. I appreciate your honesty in my Ford Ranger. More
by CANUL2010
Verified CustomerEmployees Worked With
February 21, 2024
I dropped off the car and James was great at communicating the status of the repair. Picked up the car and all was good. I would recommend James and this dealership for service. communicating the status of the repair. Picked up the car and all was good. I would recommend James and this dealership for service. More
by kmminami
Employees Worked With
February 20, 2024
We have purchased our last two vehicles from Folsom Ford. Their service department is Awesome! Brigitte Karen has been our service advisor and has been very responsive to our needs. Highly recommend Folsom F Their service department is Awesome! Brigitte Karen has been our service advisor and has been very responsive to our needs. Highly recommend Folsom Ford More
by GWTHUNDER2000
Employees Worked With
Brigitte Karen
February 20, 2024
I love Folsom Lake Ford! When you buy a car from a Dealer, you expect that the Service Department has great Customer Service, just like the Sales Department that sold you the When you buy a car from a Dealer, you expect that the Service Department has great Customer Service, just like the Sales Department that sold you the vehicle. However that is not true with the some Ford Dealerships in the Sacramento Region. Folsom Lake Ford's Service Department has the Best Customer Service of all of the other Ford Dealerships! They treat you like Family, and K. Gaisie is our Favorite Service Advisor!!! More
by Ivan Andersen
Employees Worked With
Kwaku Gaisie - Service Advisor
February 20, 2024
Had a great experience at Folsom Lake Ford. Great and friendly service and is nice that this dealership has bilingual employees that were able to help my parents purchase their vehicle. Great and friendly service and is nice that this dealership has bilingual employees that were able to help my parents purchase their vehicle. More
by MARIACRUZ95307
Employees Worked With
couldn’t remember his name
February 20, 2024
Gayle the lease manager is so professional and helpful. She cares about her customers and their needs.Folsom Lake Ford is the only dealership I will go to. She cares about her customers and their needs.Folsom Lake Ford is the only dealership I will go to. More
by MARYLYNNMASLAN
Employees Worked With
Gayle lease manager
February 20, 2024
Excellent customer services - went above and beyond. Fair and professional! Sergio Foti even came to our home to do the final paperwork and car delivery.... Fair and professional! Sergio Foti even came to our home to do the final paperwork and car delivery.... More
by dfugina
Employees Worked With
Sergio Foti - sales representative
