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Folsom Lake Ford

Folsom, CA

4.8
2,586 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,586 reviews

February 20, 2024

We had a great experience working with Zach. He was professional, very knowledgable about the vehicle we were looking at, and he didn't pressure us to make a decision, he just gave us all of th More

by LORIJERM1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
Feb 26, 2024 -

Folsom Lake Ford responded

Lori, thank you for reviewing your time spent at Folsom Lake Ford. It is important for us to learn from and grow with our guests and I am proud to hear that your time spent with our team was enjoyable! Zach is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 20, 2024

Very Smooth Transaction, In and out in no time; oil change and rotation on a Saturday More

by STEEN_G
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Folsom Lake Ford responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 19, 2024

Our salesman nick grozdanic was so informative, and easy to work with. He down loaded my ford pass where 5 people before( one being my phone carrier and my favorite geek) this is our 3 rd dealing with Folso More

by CATHERINEDUBS
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kentucky, nick grozdanic
Feb 23, 2024 -

Folsom Lake Ford responded

Hi Catherine, and thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Folsom Lake Ford. I am driven to offer great customer care and I strive to provide the best experience. Thank you again and I hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 19, 2024

Gayle helped make the experience hassle free and enjoyable, She answered all of our questions and researched and found the perfect car. She also spent the time to make sure we were 100% satisfied wi More

by NMKINDELT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle
Feb 23, 2024 -

Folsom Lake Ford responded

Thanks for your outstanding review! I'm very happy to hear that Gayle was of such help to you. I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 19, 2024

I’ve had past experience with this dealership, and my second experience was just as good as my first one. They had what I wanted, sat me down. We worked out the terms the second time to go little bit lon More

by WILLIAMGERBER817
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad
Feb 23, 2024 -

Folsom Lake Ford responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 19, 2024

The process was quick, customer service was excellent. Thank you to Ben C. in Sales! More

by linseythompson46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Chaidez
Feb 23, 2024 -

Folsom Lake Ford responded

Thank you for this amazing review! I really appreciate your business, Linsey. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 18, 2024

Gabe made the sales process seamless. He’s knowledgeable, professional, and persistent. I really appreciate the painless experience and will definitely be back to buy my Fords in the futu More

by DAVID FRENDO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Allarea - 5 stars
Feb 23, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to share your feedback with us, David! I work hard to make sure our guests have a painless experience. I will share your comments with our team and I look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 18, 2024

Zach and Kentucky’s customer service was exceptional! From intro phone call to vehicle delivery, they were attentive, polite, and patient. Would recommed More

by PDUONG723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
kentucky, zachary parker
Feb 23, 2024 -

Folsom Lake Ford responded

Thank you for the feedback! Our top priority is exceptional customer care and I am proud that this was offered to you during your recent visit. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 18, 2024

My parts writer, James Fuhs was wonderful. Good personality, I was in and out very quickly. He was very professional and helpful. I hope all my interactions with Folsom Lake Ford are this More

by SCRAPPY52VAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Folsom Lake Ford responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything James does for Folsom Lake Ford and our customers. Hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 18, 2024

Ben Chaidez, my Salesman, was very courteous, Ben drove me around to see the cars that I was interesting in seeing, I had had a few in mind. Color was important to me. Ben was very knowledgeable about th More

by GRAWEYMAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Chaidez-Sales Dept. JW-Finance. Chris-????
Feb 23, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the purchase you received from Folsom Lake Ford. If there is anything more that I can do, please come back and see us again. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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