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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,447 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,447 reviews

March 08, 2025

James was knowledgeable and friendly. Service was quick and easy. Waiting area was comfortable. Thanks! More

by busimorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Folsom Lake Ford responded

I'm thrilled to hear that you found our service quick and easy, and that you enjoyed our comfortable waiting area. I appreciate your positive feedback about our team, and I look forward to assisting you again at Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 08, 2025

I always get awesome service at Folsom Lake Ford! ! I can count on professional service!! More

by AMLEGARDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Legarda
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Mar 12, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that you always receive awesome service at Folsom Lake Ford. It's our goal to provide professional service to all our customers, and I'm glad you're enjoying your experience. I look forward to serving you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 08, 2025

I always get great service and I thank James for helping me with my suv More

by RAYMACKIE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear about your positive experience at Folsom Lake Ford. I’ll be sure to pass your thanks along to James for his assistance with your SUV. I look forward to welcoming you back next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 08, 2025

Been going here for years and always get great service! Even if there is a little bump in the road, they go above and beyond! More

by TCMILLER49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Folsom Lake Ford responded

Thank you so much for your kind words! I truly appreciate your loyalty to Folsom Lake Ford over the years. It’s great to hear that you consistently receive excellent service, even when challenges arise. I look forward to continuing to serve you in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 08, 2025

Great customers service, great people and super fast. Always on time, service area spotless. Great dealer More

by anthonycapone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Folsom Lake Ford responded

Thank you so much for your wonderful review! I'm delighted to hear you enjoyed our service area and that our team was able to assist you promptly. I take pride in maintaining a spotless environment here at Folsom Lake Ford. I look forward to seeing you again on your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 06, 2025

I was given a diagnoses for a blown head gasket and motor swap for the tune of $7,400. I was skeptical of the diagnoses because my car isn’t showing any signs of a blown head gasket. I took it for a second o More

by luvinlife
Recommend Dealer
No
Employees Worked With
Robbie
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Mar 07, 2025 -

Folsom Lake Ford responded

Thank you for sharing your experience with us. I understand your concerns regarding the diagnosis of your vehicle, and it's important to have confidence in the services provided. We appreciate your feedback and encourage you to reach out to Folsom Lake Ford directly so we can better address your situation. Your satisfaction is our priority, and we aim to uphold the highest standards in automotive care. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 05, 2025

Always polite and efficient answer all questions and concerns. I appreciate the communication from service writers. More

by WHSCOACHMEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K is my go to service writer.
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Mar 05, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our service team at Folsom Lake Ford. We always strive to provide clear communication and address all concerns efficiently. We appreciate your feedback and look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 05, 2025

Isaiah was my sales man and he gave me exceptional service. Thank you so much. I enjoyed my experience with your dealership and will recommend to all. More

by MADGE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales man Isaiah Graham
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Mar 05, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that Isaiah provided you with exceptional service during your visit to Folsom Lake Ford. Your recommendation means a lot to us, and we look forward to welcoming you back again in the future. Enjoy your vehicle! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 05, 2025

Customer service is great and if additional work is needed I get called to discuss parts and additional work that will be needed. More

by rbrowncb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Nares
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Mar 05, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm glad to hear that you received great customer service at Folsom Lake Ford. We strive to keep our customers informed about any additional work and parts needed. We appreciate your feedback and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 04, 2025

Direct friendly quick easy process. Got a much better deal then could fathom. Great ambiance. Conner was beyind kind and helpful. Best car buying experience ever had. More

by PETERBERARDO88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conner Walsh and he can offer Finance persons name was ex chp. Both top rating
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Mar 05, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a direct, friendly, and easy process at Folsom Lake Ford. It’s fantastic to know you felt you received a great deal and enjoyed the ambiance. We’re especially glad to hear about your experience with Conner, and we’ll be sure to share your kind words with him. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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