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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,576 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,576 reviews

January 27, 2024

the service advisor was great and taking care of us Very prompt with information and getting back to us on time top-notch service More

by RANDYRIVERCITYRENTALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye
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Jan 31, 2024 -

Folsom Lake Ford responded

I am truly grateful for this awesome review! I am thrilled that our team was able to take care of you. Everyone is a great asset to our team and I appreciate them for providing you with the service that you deserve. Thank you again and I look forward to the opportunity to work with you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 26, 2024

First time at Folsom Ford. Customer service was A1 James Willis at the quick lane front desk was absolutely amazing greeted us with a smile, informed us of different packages f More

by ROBINSAROSPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James willis
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Jan 31, 2024 -

Folsom Lake Ford responded

Hi Robin, and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 26, 2024

Kevin Garay and the entire Staff were very helpful, informative, and knowledgeable. Made the entire experience enjoyable. Will definitely return for any future purchases. More

by VERN FRIEND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garay
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Jan 31, 2024 -

Folsom Lake Ford responded

Thank you for your review, Vern. I'm glad to hear that you found the process of buying your car from us to be enjoyable. I look forward to working with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 26, 2024

Folsom Lake Ford always goes above and beyond for me. I truly feel they appreciate me as a customer. More

by ericaltaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

Folsom Lake Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 26, 2024

My experience at Folsom Lake Ford was excellent! I stopped in for a quick oil change and inspection. The service was performed fast than expected with interior/exterior quick cleaning. Some minor is More

by PUPPYSETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Jan 31, 2024 -

Folsom Lake Ford responded

I am thrilled to read your review! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and I am glad we delivered on providing exceptional service. I can't wait to welcome you back for more wonderful experiences! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 26, 2024

Had a great experience with Sergio Foti and Matt Furiani was in and out in a few hours. would recommend them to friends and family to work with. Thank you guys love the truck. More

by jacobcarpenter33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Foti, Matt Furiani
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Jan 31, 2024 -

Folsom Lake Ford responded

I appreciate the kind recommendation, Jacob. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 26, 2024

Jim, our service advisor was so thorough and thoughtful in support of our service needs. Thermos for a great experience. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Folsom Lake Ford responded

Steven, it is wonderful to hear that our team was able to provide you with a great experience! I appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 25, 2024

I was able to negotiate via email and close to the deal via email and phone calls More

by lana508topham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Furiani
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Jan 30, 2024 -

Folsom Lake Ford responded

Thank you so much for your feedback, Lana. I greatly appreciate the opportunity to work with you and earn your business. Please let me know if I can ever help you in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 25, 2024

Very good service and the driver Wayne is very polite and courteous and very professional glad you have him on your team More

by wrgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 25, 2024

Most pain free new car buying experience I have had to date. Thank you Sergio. More

by rubbj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio and Matt
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Jan 30, 2024 -

Folsom Lake Ford responded

Thank you for your review. I'm glad to hear that you found the process of buying a car from us to be pain-free. If you have any further questions about your new vehicle, please let me know! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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