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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,576 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,576 reviews

January 16, 2024

My tires were not rotated, even after paying 130 for a simple oil change and tire rotation More

by PURPLESCRUBS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacey
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January 16, 2024

Very efficient service department . They explain what they are going to do and finish the job in a timely manner More

by JULIEBAIRD64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Lagardia
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Jan 20, 2024 -

Folsom Lake Ford responded

Julie, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 16, 2024

I am grateful they fixed the oil pan leak under warranty. . My loaner was a new car so kind of afraid to drive much. More

by KENSU2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 16, 2024

2nd time purchasing at Folsom Lake Ford. Great Experiance. Will continue to do businees in the future! More

by GRIZZLYBEARA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
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Jan 20, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 16, 2024

Good job thank you, see you soon again and again, and again and again snd again. More

by KALAYDINELIEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Folsom Lake Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 16, 2024

Service department is very helpful. Making an appointment with them helped streamline the process. My vehicle was done when estimated. More

by JAMESVMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Jan 20, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review, James! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 16, 2024

We were just looking and not planning to buy, but they had a vehicle that suited our needs exactly and they were willing to work with us for a fair price. More

by MIKE95814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Grozdanic was our sales person. I'm blanking on the Finance guy's name but he was efficient and friendly.
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Jan 20, 2024 -

Folsom Lake Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Mike. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 16, 2024

I had a 5-star experience with James Willis your Quick Lane Mgr. He was extremely polite, professional, and helped me schedule the needed brake job right away. Also, after shopping around I felt that More

by DASHINTAKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Jan 20, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to write about your experience with us! At Folsom Lake Ford, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy James was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 15, 2024

I purchased a F-250 Lariat Super Duty. My experience working with Gayle Blackwell in Sales and Matt Fernhoff in Finance was terrific. They gave me the purchase price that I wanted and ther More

by TRASHMANSTEVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gayle Backwell, Matt Fernhoff
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Jan 19, 2024 -

Folsom Lake Ford responded

Congratulations on your new F-250 Lariat Super Duty, Steve! It was a pleasure to read about your experience working with Gayle. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 15, 2024

Made the deal over the phone since I was coming if from out of the area. Jake my sales guy came in early on a Sunday morning to accommodate my schedule for delivery. Straight to finance where Mat had eve More

by scott@turfntree.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake, Mat
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Jan 20, 2024 -

Folsom Lake Ford responded

Congratulations on your new vehicle, Scott. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jake and Mat was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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