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Folsom Lake Ford
Folsom, CA
2,446 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,446 reviews
February 18, 2025
We were greeted promptly, given great information and never felt pressured. We feel like we got a fair deal and left happy and satisfied. never felt pressured. We feel like we got a fair deal and left happy and satisfied. More
by JAVOGELE
Verified CustomerEmployees Worked With
Josh Rosenberg - sales, Joe ? - finance
February 18, 2025
The best experience buying a car. No pressure all transparent Naser very personal and professional Ben found us the car and that was the one we bought. Dealership very clean, good No pressure all transparent Naser very personal and professional Ben found us the car and that was the one we bought. Dealership very clean, good display of every model We brought our Golden Retriever and he got the royal treatment More
by GERREVINK1942
Employees Worked With
Nazar. Ben Mr. Wilson
February 16, 2025
Service tech was fine, but everything else was a bad experience. The work is shotty, the floor carpet is already popping up after one day. And the worst part was the shuttle driver went on a political experience. The work is shotty, the floor carpet is already popping up after one day. And the worst part was the shuttle driver went on a political tirade on the way home from the dealer, which included anti trans statements. Like I’m just trying to get a ride home front he dealer, not be a on Fox News segment. I have close friends and family that are trans so being stuck in a van having to listen to that xxxx really was a bummer. I was about to buy my dream family car from you guys but I don’t think so anymore. More
by TREVOR.G.CLARK
Employees Worked With
Shuttle guy who needs to keep his views to himself while at work
February 16, 2025
The. service advisor, James Willis, was very helpful with getting me the service I needed and even helped drying my vehicle after it was washed. James in service advisor, James Willis, was very helpful with getting me the service I needed and even helped drying my vehicle after it was washed. James informed me of any available service discounts and my Ford Pass credit which I took advantage of. The service itself took less than 3 hours for a detailed 100,000 mile service. Pretty quick considering the amount of work that was done. More
by RDUNTON
Employees Worked With
I dealt with James Willis. I rate him 5 out of 5 stars.
February 16, 2025
James working the fast lane is awesome and always takes good care of us!!! Love FLF good care of us!!! Love FLF More
by lharmoning
Employees Worked With
February 16, 2025
Best place to bring your vehicle. Always on time a place where you can trust they’ll always communicate with their consumers before any extra assistance. I never have a problem. Always on time a place where you can trust they’ll always communicate with their consumers before any extra assistance. I never have a problem. More
by BEDAFAMILY
February 16, 2025
I am so happy to report I was completely satisfied with the service to my vehicle. Luis Leguarda was so helpful. I felt I was out of my element with maintaining my vehicle but Luis was so calm and helpful the service to my vehicle. Luis Leguarda was so helpful. I felt I was out of my element with maintaining my vehicle but Luis was so calm and helpful that it really helped me through this trying time. I will come again to see Luis and Folsom Lake Ford. I will tell my friends and Family. Thankyou to the whole team at Folsom Lake Ford. More
by CAVEMANTURNER
Employees Worked With
Other Employees :
Luis Leguarda, Tom Zraick, Brigitte Karen (Frye). and so many more.
