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Folsom Lake Ford
Folsom, CA
935 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 935 reviews
May 12, 2024
Great service. Every thing was done quickly. Truck was left clean and ready to go as promised, thanks again for a well done job Every thing was done quickly. Truck was left clean and ready to go as promised, thanks again for a well done job More
by RAMIREZ.SUE
Verified CustomerEmployees Worked With
Helpful May 12, 2024
Great experience and easy dealing with the sales and maintenance departments. Purchase two trucks now from them and I will be a returning customer. The service department does all my maintenance work a maintenance departments. Purchase two trucks now from them and I will be a returning customer. The service department does all my maintenance work as well and have always done a great job. More
by DANCO3636
Employees Worked With
Nazar Mudrik and Rene Larson
May 12, 2024
The staff is very tentative and professional. They explained to me the issue and how they solved it. Since I waited for my vehicle in the dealer. They made sure to have my truck ready as soon pos They explained to me the issue and how they solved it. Since I waited for my vehicle in the dealer. They made sure to have my truck ready as soon possible More
by GGAMINO7
Employees Worked With
May 12, 2024
I have already said all I am going to say. The asking for MORE is the reason I usually do not fill out these surveys. The asking for MORE is the reason I usually do not fill out these surveys. More
by GCANADY
May 11, 2024
They did a great job repairing the car. It was quick service. They are always reliable. It was quick service. They are always reliable. More
by MASCADRI
May 11, 2024
It was a pleasure working with Gayle Blackwell. She made the lemon law by-back process seamless. We were not intending to get another Ford product, but decided to give Ford another chance. We pu She made the lemon law by-back process seamless. We were not intending to get another Ford product, but decided to give Ford another chance. We purchased a 2024 Explorer xx and couldn't be happier. Gayle again made it easy. We financed the purchase through Ford Motor Credit. When we got home, we had second thoughts on the the terms of the contract. We wanted to put more money down and go for a lower interest rate. We contacted Winston in the finance office and he was able to rewrite the contract. We came in the next day and signed the new contract. The entire experience from the Lemon Law turn-in, purchase, and refinance was impeccable. I would be remiss if I didn't give a shout out to Lewis in Service. We put him though the ringer trying to fix the issue with our Ford Edge. Lewis was very patient and always professional during the entire repair process, ultimately leading to the Lemon Law by-back. Thank you Team Folsom Lake Ford! More
by DONG.GERALD
Employees Worked With
Lewis in Service, Gale Blackwell in Leasing, Winston in Finance, all five stars
