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Folsom Lake Ford

Folsom, CA

4.8
2,458 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,458 reviews

February 09, 2025

Leo provided exceptional service, showcased extensive knowledge, and made the car-buying process significantly less stressful. I highly recommend Folsom Lake Ford for an outstanding buying experience. More

by DALEKP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo A
Feb 11, 2025 -

Folsom Lake Ford responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Leo provided you with exceptional service and made your car-buying experience stress-free. At Folsom Lake Ford, we strive to ensure our customers have outstanding experiences, and it's great to know we succeeded with you. We appreciate your recommendation and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 08, 2025

Best dealership! ! This is our second purchase here and wouldn’t go anywhere else. The people here are truly amazing and committed to helping us find the best deal. More

by 2COOLDEANS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Civello
Feb 11, 2025 -

Folsom Lake Ford responded

Thank you so much for your fantastic review! We're thrilled to hear that this is your second purchase at Folsom Lake Ford and that our team made such a positive impression on you. We’re dedicated to helping our customers find the best deals, and it's wonderful to know we succeeded with you. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 07, 2025

Sacramento State Aquatic Center - Fleet Truck Purchase - Working with Rychard Rosado, was a very professional experience. He has patient while we got all the required signatures. We will definitely do Fle More

by btdulgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rychard Rosada
Feb 10, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that you had such a professional experience with Rychard during your fleet truck purchase at Folsom Lake Ford. It's great to know that his patience made the process smoother for you. I appreciate your trust in us and look forward to assisting you with future fleet purchases! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 07, 2025

Communication from the service advisor was great. And now my truck is in tip top shape thanks to Folsom Lake Ford. More

by DMSCHOORL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 10, 2025 -

Folsom Lake Ford responded

Thank you so much for your wonderful review! I'm thrilled to hear that the communication from our service advisor was great and that your truck is now in tip-top shape. I appreciate your trust in Folsom Lake Ford and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 07, 2025

James Willis goes above and beyond with his customer service. I didn’t feel like they were trying to sell me on anything extra. More

by ryderethan1998
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Willis
Feb 10, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that James provided you with exceptional customer service at Folsom Lake Ford. Our goal is to ensure our customers feel informed and supported without any pressure. I appreciate your feedback and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 07, 2025

Very friendly service rep. He was able to help us get some issues sorted out with our warranty and get things fixed. We will be returning for all of our service needs. More

by SARAH.ARNOLD24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
Feb 10, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that our service representative was able to assist you with your warranty issues. At Folsom Lake Ford, I strive to provide friendly and effective service. I look forward to seeing you again for all your service needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 07, 2025

James Willis provided outstanding service. He was personable,professional, and friendly. He clearly stood out well above the rest of the service department I dealt with. More

by Stevenstenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Willis
Feb 10, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I truly appreciate your kind words about the outstanding service you received from James at Folsom Lake Ford. I'm delighted to hear that he made such a positive impression. I look forward to welcoming you back for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 06, 2025

They did a good job understanding what I was looking for, and found a vehicle that I am happy with. More

by JEFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan "RJ" Jones
Feb 07, 2025 -

Folsom Lake Ford responded

Thank you for the kind words, Jeff! We are thrilled to hear that you found a vehicle you’re happy with and that our team at Folsom Lake Ford understood your needs. We appreciate your feedback and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 05, 2025

On January 23, 2025, we purchased a 2023 Gold Certified used Ford Explorer Limited with low miles from Folsom Lake Ford, which is about 6 hours from our home. We loved everything about the experience we re More

by richcrocks
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Berry, Benjamin Chaidez
Feb 07, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review, Rich! We're thrilled to hear that you had a great experience purchasing your 2023 Gold Certified used Ford Explorer Limited with Ben at Folsom Lake Ford. It's also great to know that Scott was able to assist you with the hubcap issue and provided a fair resolution. We appreciate your kind words and value your feedback. We hope to see you again in the future! Safe travels with your Explorer! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 05, 2025

very friendly salesman Conner with the red beard. Signing final papers, salesperson pushed too hard for us to purchase extended warranty, did not like that at all. Other than that experience was good More

by JOHNHLUKAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
do not remember all their names
Feb 07, 2025 -

Folsom Lake Ford responded

Thank you for your feedback, John. We're glad to hear that you had a friendly experience with Conner at Folsom Lake Ford. We appreciate your insight regarding the extended warranty discussion and understand how important it is for our customers to feel comfortable during the purchasing process. Your comments help us improve our service, and we encourage you to reach out to us if you have any further concerns. We look forward to serving you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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