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Folsom Lake Ford
Folsom, CA
2,459 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,459 reviews
February 05, 2025
On January 23, 2025, we purchased a 2023 Gold Certified used Ford Explorer Limited with low miles from Folsom Lake Ford, which is about 6 hours from our home. We loved everything about the experience we re used Ford Explorer Limited with low miles from Folsom Lake Ford, which is about 6 hours from our home. We loved everything about the experience we received when purchasing the vehicle from Ben. After we got home, we noticed an issue with the hubcaps on the vehicle and took the vehicle into our local dealership. They couldn’t be fixed. I contacted Folsom Ford to report the problem and Scott Berry provided a fair resolution. I appreciate his follow up and the general care for his customers. Thank you. More
by richcrocks
Employees Worked With
Scott Berry, Benjamin Chaidez
February 05, 2025
very friendly salesman Conner with the red beard. Signing final papers, salesperson pushed too hard for us to purchase extended warranty, did not like that at all. Other than that experience was good Signing final papers, salesperson pushed too hard for us to purchase extended warranty, did not like that at all. Other than that experience was good. More
by JOHNHLUKAS
Verified CustomerEmployees Worked With
do not remember all their names
February 05, 2025
Quick service as promised. The Quick Lane was as advertised. Oil change and tire rotation and out in an hour. - Thank you The Quick Lane was as advertised. Oil change and tire rotation and out in an hour. - Thank you More
by ed.kurzenski
Employees Worked With
The girl in Quick Lane - she is great
February 05, 2025
Supportive team members who genuinely care about customer satisfaction. I felt comfortable, supported, and extremely satisfied during and after my experience with the Folsom lake ford team. Highly recommend satisfaction. I felt comfortable, supported, and extremely satisfied during and after my experience with the Folsom lake ford team. Highly recommend buying a car from Leo, who was very helpful for me as a first time car buyer. More
by JESSE.VIGIL.R
Employees Worked With
Leo Alaniz, Kris Namibian, and Brigitte Karen. All of them were exceptional and helpful.
February 03, 2025
Fastlane employee that helped me was friendly and very helpful. The service was fast and on time. helpful. The service was fast and on time. More
by JUSTIN.EMERSON13
Employees Worked With
February 02, 2025
Folsom Lake Ford Service Department. Supervisor Robbie Z. and Service Writer “K” always provide cordial & professional services. Their technicians are also very professional with their Supervisor Robbie Z. and Service Writer “K” always provide cordial & professional services. Their technicians are also very professional with their service work. I’ve been a dedicated customer of their service department for over 7 years. More
by b737pic@yahoo.com
Employees Worked With
Robbie Zepponi and “K” Gaise - Ford Service; and Rene Larson, Sales
February 02, 2025
The Service Department Team is exceptional. They are courteous, and always keep me informed on any job they are performing on my vehichle. They are courteous, and always keep me informed on any job they are performing on my vehichle. More
by JSTURGES54
Employees Worked With
Luis Legarda
February 02, 2025
Thank you Folsom Lake Ford for making this buying experience a great one. I've always taken my vehicle here for service and have always had excellent treatment from Luis. I was pleasantly surprised t experience a great one. I've always taken my vehicle here for service and have always had excellent treatment from Luis. I was pleasantly surprised that the sales staff (Trey and Ben), credit staff (Kentucky) and finance department (Eric) were all great to work with. More
by Sean M.
Employees Worked With
Ben Rasmussen, Trey, Kentucky, Eric. Sorry I didn't get everyone's last name.
