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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,456 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,456 reviews

January 29, 2025

Our experience with Folsom Lake Ford has been great. We bought two vehicles, a 2020 Ford F150 and a 2022 Bronco Sport. Rene was outstanding to work with; his knowledge of the product help us obtain wh More

by WHITE5962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Larson, Louis Lagardia are both outstanding
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Jan 31, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Folsom Lake Ford was great and that you found the perfect vehicles in the 2020 Ford F150 and the 2022 Bronco Sport. Rene and Louis are dedicated to providing excellent service, and we appreciate you recognizing their efforts. We hope to see you again soon! Enjoy your new rides! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 29, 2025

We have been going to Folsom Lake Ford for years. We absolutely love your Dealership! More

by BANJO.BEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey and James are AWESOME! They have been very friendly and efficient on every occasion!
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Jan 31, 2025 -

Folsom Lake Ford responded

Thank you so much for your kind words! We truly appreciate your loyalty to Folsom Lake Ford over the years. It’s wonderful to hear that you love our dealership. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 29, 2025

My truck was returned to me with rubber cup imprints on the windshield. Also there was tape at the top of the windshield used for what I don't know. I think it would be good practice to wash the windshie More

by JHMAIL9957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Fuhs
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2025 -

Folsom Lake Ford responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the condition of your truck upon its return. At Folsom Lake Ford, we strive to provide the best service possible and understand your concerns about the windshield. Your insights are valuable, and we will certainly take them into account to enhance our service standards. If you would like to discuss this further, please feel free to reach out to me directly. We are here to ensure your satisfaction. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 29, 2025

I’ve been going to this service center for almost 3 years now and can say that I don’t want to go anywhere else. The staff have never pressured me into anything and are always very informative. One thing I r More

by HANCE_123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We truly appreciate your loyalty to Folsom Lake Ford and are thrilled to hear about your positive experiences with our service team. It's great to know that we’ve met your expectations in providing timely and informative service. We look forward to continuing to assist you in the future! Thank you for choosing us! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 28, 2025

Jake made the car buying process easy. I would go back. They let us take the vehicle for a test drive by ourselves. This made it nice so we felt no pressure. More

by TONYMARIGO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
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Jan 30, 2025 -

Folsom Lake Ford responded

Thank you for your positive review! I'm thrilled to hear that your car buying experience at Folsom Lake Ford was easy and pressure-free. Taking the vehicle for a solo test drive is something we believe helps our customers feel more comfortable. I look forward to welcoming you back for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 27, 2025

Best customer service, Ben is amazing! !! They totally worked within my budget, got me financed, got the car I love!!! Forgot my title, Ben drove with me so I would not have to drive back t More

by ANDREAPRESTON1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Chaidez, Pat Berry
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Jan 29, 2025 -

Folsom Lake Ford responded

Thank you so much for your wonderful review, Andrea! We're thrilled to hear that you had a fantastic experience with Ben at Folsom Lake Ford. It's great to know that he was able to assist you in finding the perfect car within your budget and go the extra mile to ensure your satisfaction. We appreciate your kind words and hope to see you again soon! Enjoy your new car! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 27, 2025

Get rid of this 15 word requirement and more people will submit reviews. Service was excellent as always. More

by pmm97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacy Payton
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Jan 29, 2025 -

Folsom Lake Ford responded

Thank you for your feedback! We're glad to hear you had excellent service at Folsom Lake Ford. Your thoughts about the review process are appreciated, and we hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 26, 2025

I’m being forced to write fifteen words but all I really wanted to say was that they were nice, helpful and not too pushy. More

by ZMAN2676
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick D in sales
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Jan 28, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're glad you found our team at Folsom Lake Ford helpful and approachable. We look forward to assisting you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 26, 2025

Really pleasant purchase. Our salesman was very low pressure which was much appreciated and made us happy to buy from him. More

by SIESSER.RANCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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Jan 28, 2025 -

Folsom Lake Ford responded

Thank you for your kind words about your experience at Folsom Lake Ford. We're thrilled to hear that your purchase was pleasant and that our salesman provided a low-pressure atmosphere. We appreciate your feedback and hope to see you again for any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 26, 2025

Folsom Lake Ford dealership has been my go too for years and have very good service. More

by LITTLEDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We truly appreciate your loyalty to Folsom Lake Ford over the years. It's wonderful to hear that you've consistently received great service. We look forward to serving you for many more years to come! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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