Folsom Lake Ford

Ben made it very simple and easy to get through the buying process and was able to help me out with trade in on my old vehicle. Much easier than most places. buying process and was able to help me out with trade in on my old vehicle. Much easier than most places. More

To say I am satisfied is an understatement. I reached out with interest on a vehicle at 1130pm and was responded to the next morning by Grant and he was able to truly care and get me the info a I reached out with interest on a vehicle at 1130pm and was responded to the next morning by Grant and he was able to truly care and get me the info and peace of mind most dealers lack. Not only was the car a perfect fit and something I had been researching for about a year and a half. The dealership had the best price bar none across the nation. I decided to fly in and make the deal. Grant was spot on time to puck me up from the airport and we had great conversations on the ride to the dealership. Very cool history lesson on the Folsom Dealership. I sat down at 4pm and was on the road a hour later. Cleaned and fueled vehicle that met my budget and my families needs. I cannot express the ease and true care they showed. For the short period I was there they treated me like family and I feel dealerships lack that these days and are hunting for a deal. 100% recommend them for any vehicle needs! More

Did most of the deal by text as I was searching for specific trim level and interior/exterior color combo. Promises were kept and staff was friendly. specific trim level and interior/exterior color combo. Promises were kept and staff was friendly. More

I had a good experience with Folsom Lake Ford. My salesperson was Nazar knowlegeable, he responded quickly to my emails and texts - I messaged with him for a week or so before coming to look at a My salesperson was Nazar knowlegeable, he responded quickly to my emails and texts - I messaged with him for a week or so before coming to look at a specific car. I love my new USED car, 2021 Ford Escape Hybird and I am enjoying getting excellent gas mileage 39.1 MPG on average. I guess my only disappoint was not getting a better deal on my trade in but that was on me. I should have sold it ahead of time. All in all - a very nice dealership, nice employees and a good experience. More

I brought my truck in for an oil change, and it was taken care of as quickly as possible. care of as quickly as possible. More

Luis is the best. Always great to get help from Luis and the whole department. Always great to get help from Luis and the whole department. More

J Ford my service rep took excellent care of me and got my truck done when he promised my truck done when he promised More

Folsom Lake Ford is the best ! Excellent service, friendly staff, and a smooth buying experience. I highly recommend this dealership for anyone purchasing a new vehicle! Excellent service, friendly staff, and a smooth buying experience. I highly recommend this dealership for anyone purchasing a new vehicle! More

The fleet service department is dials and on task. Too bad the regular service department can’t handle simple oil changes. It a bit crazy how bad the regular service department is, they need the fleet Too bad the regular service department can’t handle simple oil changes. It a bit crazy how bad the regular service department is, they need the fleet guys to train them. More

I was in and out in under a 1/2 hour. The service department solved my problem without any fuss and even showed me exactly what was the problem with photos. Excellent customer service. Hi The service department solved my problem without any fuss and even showed me exactly what was the problem with photos. Excellent customer service. Highly recommended. More