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Folsom Lake Ford

Folsom, CA

4.8
2,537 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,537 reviews

May 26, 2025

Conor was fantastic. He helped me find the exact vehicle I wanted with no pressure. More

by debferg88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor
May 26, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that Conor provided you with such a positive experience at Folsom Lake Ford and helped you find the exact vehicle you wanted. If you need anything else or have questions in the future, please don’t hesitate to reach out. We look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 26, 2025

The dealership has a great service department. Always on time and informative. Sales is excellent also. More

by TOMZRAICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Veilleux
May 26, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review, Tom! I'm thrilled to hear that you had a great experience with both our service department and sales team at Folsom Lake Ford. We strive to provide timely and informative service, and it's great to know that you found our efforts to your satisfaction. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 25, 2025

Andy and Mike did a great job as usual, will definitely be back in the future! More

by 25PLUTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy, Winston, Mike
May 26, 2025 -

Folsom Lake Ford responded

Thank you! We're thrilled to hear that you had a great experience with us at Folsom Lake Ford. We appreciate your kind words about Mike and the team. We look forward to welcoming you back in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 25, 2025

The Sales Rep Scott Jr. was the best. He made buying a new car very easy.. More

by DJCROWE1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Jr
May 25, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We’re thrilled to hear that Scott Jr. made your car buying experience so enjoyable. At Folsom Lake Ford, we strive to make the process as easy as possible for our customers. We hope to see you again for your next vehicle! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 25, 2025

Josh and Frank were great! I appreciated having a fellow military Veteran on my side. More

by Cody Olson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Frank
May 26, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review, Cody! We're thrilled to hear that you had a great experience with Josh and Frank at Folsom Lake Ford. It's always our pleasure to support our fellow military veterans. We look forward to serving you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 25, 2025

Leo the sales person was Excellent and extremely helpful. Would highly recommend him to someone in pursuit of finding a car that fits. Finance wasn’t as helpful as they should have been. Did not review t More

by ANDREW.YOUNGS22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo
May 26, 2025 -

Folsom Lake Ford responded

Thank you for your feedback and recommendation regarding our sales team at Folsom Lake Ford. I'm pleased to hear that Leo provided you with excellent service. I also appreciate your insights regarding the financing experience and understand your concerns. Customer satisfaction is our priority, and we strive for clarity in all our transactions. I would welcome the opportunity to address your concerns further; please feel free to reach out to us directly. Thank you for choosing Folsom Lake Ford. We hope to provide you with a better experience in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 25, 2025

Great dealership, very friendly and professional staff, Conner Shaw and Fred Ebrahimi provided great service and answered all of our questions. Financing went very smooth and quick. More

by JUDY3294
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Campagna
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We are delighted to hear that you had a great experience at Folsom Lake Ford. It’s fantastic to know that Conner and Fred provided you with friendly and professional service, and that the financing process was smooth and quick. We appreciate your feedback and look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 25, 2025

We were in and out in 2. 5 hours after an expected 4 hour wait. Nic identified the problem swiftly. While we were there we were afforded the opportunity to meet with the leasi More

by JKRICH49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gayle Blackwell
May 26, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick and efficient experience at Folsom Lake Ford, especially with Nic's swift identification of the problem. It's great that you had the chance to meet with our leasing manager and test drive as well. We appreciate your feedback and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 25, 2025

Was dealing with 3 different Dealerships on this purchase Conor Herdt was the best told me where it was on the train set up and appointment all done in less than two hours and drove off Excellent service More

by ZINKSREMODEL@YAHOO.COM
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad Svoboda
May 26, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that Conor provided you with excellent service at Folsom Lake Ford and that your experience was smooth and efficient. We appreciate you choosing us among other dealerships and hope you enjoy your new vehicle. Don't hesitate to visit us again for any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 25, 2025

Been using Folsom Lake Ford for service, using James Willis and he was able to help me with my new KIA. He is the best!! More

by BPORTER538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis, helped me with Service
May 26, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that James provided you with excellent service for your new KIA at Folsom Lake Ford. We strive to ensure our customers have the best experience possible. We look forward to seeing you again for all your future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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