Folsom Lake Ford - Service Center

Took 7 days to repair truck. (Valve cover gasket) Mechanic called on day 4 and said the job was bigger than he thought. That’s not what you want to hear from a dealership mecha (Valve cover gasket) Mechanic called on day 4 and said the job was bigger than he thought. That’s not what you want to hear from a dealership mechanic. Paid 3500.00 dollars to fix truck, but when I picked it up the check engine light was on. Service advisor was good and gave me a rental car on day four. More

The service at Folsom Lake is always good. They are very receptive to all of my vehicle needs. I would recommend them. They are very receptive to all of my vehicle needs. I would recommend them. More

The Folsom Lake Ford Service team has got it down! They had me in and out quickly and it was everything I could have asked for and then some. Luis Legarda not only kept communication with me through They had me in and out quickly and it was everything I could have asked for and then some. Luis Legarda not only kept communication with me throughout the service process, but he personally came and got me when everything was ready for me to go. Keep it up, Team Folsom Lake Ford!!! More

It was OK. Other dealers my friends have taken their vehicles have always received a comp wash and tire rotation.. I didn't even get one. They were polite Other dealers my friends have taken their vehicles have always received a comp wash and tire rotation.. I didn't even get one. They were polite and the wait was reasonable. Why were there crumbs on the floor? More

Have 6 vehicles from the dealership, and my cars and trucks have been take care of by them, great staff, they do what is needed and nothing more, thank you Jim Z for taking the time and seeing that it w trucks have been take care of by them, great staff, they do what is needed and nothing more, thank you Jim Z for taking the time and seeing that it was done right…. JLS More

Longer than stated wait time but Jim made it right. I would recommend this service center. I would recommend this service center. More

Love my suv and the service is great thanks to Jim Valuex. The inventory of vehicle is great to look at. Valuex. The inventory of vehicle is great to look at. More

I dealt with Jaye Ford, top notch, and totally enjoyed our conversation and how he helped me get in out of service asap. our conversation and how he helped me get in out of service asap. More

Folsom Lake Ford is a very friendly dealership. We have worked with Gayle in sales and Luis in the service area. We enjoy working with Gayle and Luis. We have worked with Gayle in sales and Luis in the service area. We enjoy working with Gayle and Luis. More

James helped me out with my tires. Super nice and professional, he had amazing customer service. Super nice and professional, he had amazing customer service. More