Folsom Lake Ford - Service Center

James in the service department provided the best customer service I’ve probably ever had. customer service I’ve probably ever had. More

I was very pleased with my entire experience, top quality staff from the service advisor, service technician, shuttle driver and not to overlook the cashier. staff from the service advisor, service technician, shuttle driver and not to overlook the cashier. More

Always a pleasure to work with Brigitte Karen. . her approach is always to make the customer comfortable. I enjoy servicing my car at Folsom Ford. . her approach is always to make the customer comfortable. I enjoy servicing my car at Folsom Ford. More

Very attentive & detailed service wise. Recently used pick up & drops vehicle service which is helpful on working day. Recently used pick up & drops vehicle service which is helpful on working day. More

James, Your repres was very helpful, courteous and professional. he answered all of my questions fully. The service was completed when they said it would be done. professional. he answered all of my questions fully. The service was completed when they said it would be done. More

Modern, clean, friendly staff, wide selection, great financing, trustworthy, efficient service, comfortable lounge, convenient location. financing, trustworthy, efficient service, comfortable lounge, convenient location. More

I had transmission problems with my vehicle, and Folsom Lake Ford was never able to fix the problem. Lake Ford was never able to fix the problem. More

Had annoying engine noise and gas pedal kickback issue for my Ford F150. It took some time and additional visit to get it all figured out but I am grateful overall. Thanks for saving my faith in the deale for my Ford F150. It took some time and additional visit to get it all figured out but I am grateful overall. Thanks for saving my faith in the dealership. More

Kaiu had excellent communication through the whole process from drop off to going over repairs needed, their cost and how long the repairs would take. process from drop off to going over repairs needed, their cost and how long the repairs would take. More

The service department is very friendly & efficient. I would recommend them for sure! They can be trusted which is a relief to know. I would recommend them for sure! They can be trusted which is a relief to know. More