Folsom Lake Hyundai
Folsom, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I strongly caution anyone against using Folsom Lake Hyundai's service department -- or this location in general. I brought my 2024 Hyundai Elantra in on February 26, 2026 after it began smoking from Hyundai's service department -- or this location in general. I brought my 2024 Hyundai Elantra in on February 26, 2026 after it began smoking from the center console, making crackling noises behind the steering wheel, and losing the infotainment system and backup camera. The vehicle was still under warranty and was less than two years old. About one week after dropping the car off, my husband and I returned to the dealership because we needed to retrieve our garage door opener from the vehicle. When we got there, we found the car sitting outside in the sun with the dash disassembled, interior components removed, and wiring/electronics exposed inside the hot vehicle with no visible protection from the sun. With having good experiences in the past, we gave Hyundai the benefit of the doubt.. Then, shortly before we finally picked the car up 53 days later, I had a bad feeling and asked my husband to go check on it again after receiving very little correspondence or meaningful updates from the dealership. He found the car in the exact same spot. The car appeared untouched, still sitting outside in the heat with the wiring and electronic components exposed. That was extremely concerning, especially considering the car was there in the first place because of an electrical issue. After nearly two months, we were finally told that an alleged spill inside the leather-protected gear selector area had caused the malfunction. We were told the repair would not be covered under warranty because the damage was considered our responsibility, and that we would be responsible for roughly $9,800 in repairs. We picked the vehicle up on April 13 after declining the repair. After getting it back, we discovered that the blind spot monitoring and rear cross-traffic alerts were no longer functioning, even though those systems worked before the dealership had possession of the vehicle. The loaner vehicle they gave us was also a serious concern. It had a steering-column issue where the steering wheel would unexpectedly move/slam toward the dash multiple times. We reported it, and dealership employees witnessed the issue themselves. At that point, I filed a complaint with the California Bureau of Automotive Repair because I had completely lost confidence in how the situation was being handled by both Folsom Lake Hyundai and Hyundai Motor America. After months of dealing with this, the Bureau contacted me this week and informed me that Folsom Lake Hyundai declined to make an exception offer to resolve my complaint and that the case would be closed. That was the final straw. I am leaving this review because my nearly new vehicle was kept for 53 days, was personally seen by us sitting in the same exact spot weeks apart while disassembled with exposed components, was returned unrepaired, came back with additional safety features no longer working, and left me with a nearly $10,000 repair estimate almost two months later and no meaningful resolution. My trust in Folsom Lake Hyundai -- and Hyundai as a brand -- is completely gone. After this experience, I will no longer be doing business with Hyundai. When it is time to replace this vehicle, I will be taking my business to Toyota with the knowledge that I will own a vehicle I can actually rely on and dealing with a manufacturer and dealership network I can have confidence in. If you choose to bring your vehicle here, document EVERYTHING. Take photos and videos before handing over your keys. Save every repair order, email, and voicemail. Check on your vehicle yourself if it is there for an extended period of time. I'm glad I did. More
awesome service department and service agent Bryce. Thoroughly professional, knowledgeable and helpful in every respect during my recent visit to remedy a recall issue. Thank you Thoroughly professional, knowledgeable and helpful in every respect during my recent visit to remedy a recall issue. Thank you More
My experience with the sales staff,Sohail and Shak were amazing to work with! Normally this is a very anxious experience, but Shak and Sohail went out of their way to get me in the exact car I wanted with amazing to work with! Normally this is a very anxious experience, but Shak and Sohail went out of their way to get me in the exact car I wanted with a good price and interest rate. I will without a doubt refer anyone to them. Dwayne in finance was also very friendly and explained everything I was signing, best car buying experience ever! More
Prompt efficient service and seamless remote transaction including delivery. Competitive pricing on leases. The team Sonny, Dalton and Paul did a professional job with this transaction. . including delivery. Competitive pricing on leases. The team Sonny, Dalton and Paul did a professional job with this transaction. . More
Cory was great in service. Thoroughly explained all work to be done. My Tucson now runs like new. Had a great experience. Thank you Folsom Lake Hyundai. See you next service Thoroughly explained all work to be done. My Tucson now runs like new. Had a great experience. Thank you Folsom Lake Hyundai. See you next service More
Sohail at Folsom Hyundai was EXCELLENT. We went to other dealers and left because of their sales personnel. We went to other dealers and left because of their sales personnel. More
I can’t say enough good things about Barbara’s professionalism and customer service. She found us a great deal on a lease. She also provided great post-sales customer support to make sure our new professionalism and customer service. She found us a great deal on a lease. She also provided great post-sales customer support to make sure our new car was properly connected to Hyundai’s BlueLink system. More
We just purchased a 2026 Hyundai Elantra N with lots of features on it. I made an appointment with Hakeem within a week with all my questions. He took his time answering all my questions and if he didn’t h features on it. I made an appointment with Hakeem within a week with all my questions. He took his time answering all my questions and if he didn’t have an answer he made sure Everything I needed to know was taken care off. I’m completely satisfied with his expertise. More



