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Folsom Lake Nissan

Folsom, CA

4.8
1,175 Reviews
At Folsom Lake Nissan, we’re proud to bring a fresh, customer-focused car-buying experience to drivers in Folsom and the surrounding communities. As a new dealership, our goal is simple: make shopping for your next vehicle easy, comfortable, and stress-free from start to finish. Whether you’re just starting your search or ready to get behind the wheel, the team at Folsom Lake Nissan is here to help. We’re proud to serve drivers in Folsom and the surrounding communities with a simple, customer-first approach that puts your needs first. Stop by, explore your options, and let us help you find a Nissan that fits your life, your family, and your budget.
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12610 Auto Mall Cir

Folsom, CA

95630

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Showing 1,175 reviews

January 07, 2023

Nicole was smart, kind, knowledgeable, friendly and very helpful. I was a bit early and she did not miss a beat getting a technician for my Rogue and a Lyft for me. She called me when she said that she wo More

by JNALGRAF
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am not sure of the technician's name.He had a nice beard.
Jan 08, 2023 -

Folsom Lake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 07, 2023

This was a cash payment for the car that was ready to pickup and the transaction took 8 hours. We just sat there all day waiting for no apparent reason. More

by BBENOIT7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Thach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frederic Howell
Jan 08, 2023 -

Folsom Lake Nissan responded

Thank you for your business! We apologize for the wait time. We will get better!

January 07, 2023

This dealership is nice and Clean, Spacious and Friendly Staff. A water and coffee table is an added bonus. Great Way to make customers feel less anxious. First time here and won’t be the last. Fred tru More

by SalesiS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Thach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frederic Howell
Jan 08, 2023 -

Folsom Lake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2023

The service person was informative and knowledgeable about the services provided. She did explain it to my understanding More

by ADUBEAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicloe
Jan 08, 2023 -

Folsom Lake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2023

The service was really friendly. I got quick notification that my car was ready to go. More

by FARRAHPOLADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Mendibles
Jan 08, 2023 -

Folsom Lake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2023

Johnny, Jason and Angela are examples of perfect customer service. My car was totalled on Tuesday and Wednesday these awesome individuals executed a stress-free transaction which was amazing because More

by MILMCKINNEY
Recommend Dealer
Yes
Employees Worked With
Jason Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Urbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Thach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Thach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Folsom Lake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

January 05, 2023

Amazing customer service,they went above and beyond to help us get our new vehicle!!! More

by JESSALEXANDER1104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Unger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Folsom Lake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 30, 2022

The Future Nissan of Folsom was very helpful in helping me buy a new Nissan Sentra. More

by CASEYCLAUDIUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Laughlin
Jan 02, 2023 -

Folsom Lake Nissan responded

Caseyclaudius, we're happy you found our staff to be so supportive during your experience here at Future Nissan Of Folsom. Please don't hesitate to reach out to us if there's anything more we can do!

December 30, 2022

Fredrick is very helpful in finding a good car that satisfy my need. He showed good patience in giving all the information that i need. Overall I am very much satisfied with the service. More

by Rave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederic Howell
Jan 02, 2023 -

Folsom Lake Nissan responded

Rave, thank you for your kind review; we are happy to pass along your comments to the team here at Future Nissan Of Folsom! Thanks for taking the time to leave a review.

December 30, 2022

Fredric is awesome. The sales management would not negotiate and one forcefully placed a paper in front of me. Upon delivery the detail crew missed paper and other debr More

by ONE4SCOUT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frederic Howell
Jan 01, 2023 -

Folsom Lake Nissan responded

Hi there, I would like to get some more details about your experience with us. If you are willing to give us another chance, please contact us at (916) 608-5300 so we can understand your situation better in order to try and turn your experience around. Thank you, Future Nissan Of Folsom

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