Jeff Johnson
Jeff Johnson at Folsom Lake Nissan

Jeff Johnson

Service Advisor

Folsom Lake Nissan

12610 Auto Mall Cir
Folsom, CA 95630

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4.8
46 Reviews
4.8

46 Reviews

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46 Reviews of Jeff Johnson

November 03, 2026

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Employee Rating

I was not happy to lose the Nissan dealership in Sacramento but have been pleased with the level of service at Folsom Lake Nissan. I will definitely use this location in the future. More

by MAE.CHAPLIN
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Recommend Dealer
Yes
Nov 03, 2026

Folsom Lake Nissan responded

We're pleased the care for your Nissan Juke has met your expectations after the change in dealerships. Your plans to return are a welcome compliment to our service team.

November 03, 2026

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I was really happy with my experience. I called for a last minute appointment and they were able to get me in no problem. They also washed my car which was so amazing and helpful. More

by Stephanie Sarmiento
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Recommend Dealer
Yes
Nov 03, 2026

Folsom Lake Nissan responded

Our team was pleased to fit your Nissan Frontier in for a last minute service appointment. We're glad the car wash was a welcome addition to your visit!

October 30, 2026

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Always felt like I was being treated fairly at Nissan service center. This is my choice place for service. More

by MSORENSON29
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Recommend Dealer
Yes
Oct 30, 2026

Folsom Lake Nissan responded

Your confidence in our service team means a lot to us. We’re glad you’ve consistently felt treated with honesty and respect when bringing in your Nissan Rogue.

October 27, 2026

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Employee Rating

Great service experience, he did a great job with helping the appointment go smoothly. No complaints More

by ALEXF888
Recommend Dealer
Yes
Oct 27, 2026

Folsom Lake Nissan responded

We're glad Jeff helped make the service appointment for your Nissan Ariya hassle free. Thank you for the five-star rating!

October 25, 2026

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Drew is professional, clear, and very communicative. I totally trust what he says and recommends. More

by TASAUNAEUWING
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Recommend Dealer
Yes
Oct 25, 2026

Folsom Lake Nissan responded

Thank you for choosing Folsom Lake Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 14, 2026

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It was good service overall had a good communication about what been done and how long will it take More

by KUMARASHNEEL4052
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2026

Folsom Lake Nissan responded

Your note about clear communication during your Nissan Rogue service reflects our service department’s commitment to transparency. Knowing you felt informed on what was done and the timeline means a lot to our service team.

October 11, 2026

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Took my Nissan in because the front camera emergency warning light was on. Was told $210.00 for diagnostic only (excessive charge for plugging into a computer that tells them what is wrong). After diagn More

by TERRYDIGAETANO
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Recommend Dealer
No
Oct 16, 2026

Folsom Lake Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

October 06, 2026

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Jeff was extremely helpful, patient and knowledgeable. Very nice person to deal with. He kept me informed. More

by GUICHS
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Recommend Dealer
Yes
Oct 06, 2026

Folsom Lake Nissan responded

We’re glad Jeff could provide knowledgeable, patient support and keep you informed during service on your Frontier. Your praise means a lot to our service department.

October 05, 2026

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Employee Rating

Jeff was fantastic. He is very knowledgeable, patient, and understanding. He knew what to help with and overall, was it was a great experience working with him. More

by AK711
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Recommend Dealer
Yes
Oct 05, 2026

Folsom Lake Nissan responded

Your praise for Jeff’s patience and expertise highlights what we aim for in our service department. Knowing that your Nissan Altima received the care you expected is rewarding for our team.

October 02, 2026

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Employee Rating

Jeff was outstanding. Came in with CVT transmission code after 60K miles. Jeff explained the issue with vehicle, the known Nissan CVT problems and defects. Jeff provided a More

by steve@sfiforensics.com
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2026

Folsom Lake Nissan responded

We’re glad Jeff could explain your Altima’s CVT issue clearly and offer a cost-effective service option. Knowing that your transmission is shifting smoothly after the CVT service means a lot to our team. Thank you for trusting our service department with your Altima.

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