Jeff Johnson
Jeff Johnson at Folsom Lake Nissan

Jeff Johnson

Service Advisor

Folsom Lake Nissan

12610 Auto Mall Cir
Folsom, CA 95630

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4.7
17 Reviews
4.7

17 Reviews

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17 Reviews of Jeff Johnson

July 24, 2026

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Employee Rating

Great service from the top down. Drew gave prompt service as soon as my front tires hit the service drive. Kept me informed to the problems and fixes to my truck. Definitely recommen More

by SCALORAB
Service Price Transparency
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Recommend Dealer
Yes
Jul 24, 2026

Folsom Lake Nissan responded

Thank you for highlighting the prompt service Drew provided when you arrived. We’re glad our team kept you informed about the issues and fixes for your Nissan Titan. We appreciate your recommendation to those in Sacramento seeking dependable automotive care.

July 23, 2026

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Jeff did an excellent job in taking care the issues with my pathfinder, he did above and beyond . More

by Jon1019
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Recommend Dealer
Yes

Other Employees Tagged: Drew Poppler

Jul 23, 2026

Folsom Lake Nissan responded

We’re glad Jeff went above and beyond to address the issues with your Nissan. Thank you for the 5-star rating and for trusting our team to service your vehicle.

July 21, 2026

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Was able to get service appointment quickly, but they did take a while to get my car done on the day it was brought in. They did fix my issue, but prices were a little bit high which I expected from the deal More

by gharmer
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Recommend Dealer
Yes
Jul 22, 2026

Folsom Lake Nissan responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and we're sorry if we fell short in some areas. Please don't hesitate to reach out to us directly if you'd like to discuss your concerns. We're always happy to help here at Folsom Lake Nissan.

July 21, 2026

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Always very nice, the facilities are always very clean. Fast and no xx right to the point More

by CARS4ME0
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Recommend Dealer
Yes
Jul 21, 2026

Folsom Lake Nissan responded

Thank you for noting how clean our facility is and how swiftly we handled your Nissan Murano service. We’re pleased you found the process direct and efficient. Jeff and the team appreciate your feedback and look forward to helping you again.

July 18, 2026

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Pleasant personality with great customer service, Very pleased! Will recommend Folsom Nissan to friends and family. More

by MUIPHIN
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Recommend Dealer
Yes
Jul 18, 2026

Folsom Lake Nissan responded

Thanks for highlighting our team’s pleasant approach and customer service. We’re glad you’re pleased with the service on your Nissan Kicks and appreciate your recommendation to friends and family.

July 17, 2026

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My experience this time around was much better, the gentleman at the service desk was very thorough and helped me with all my questions. More

by AMANDAA1014
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Recommend Dealer
Yes
Jul 17, 2026

Folsom Lake Nissan responded

It’s great to hear Jeff at the service desk provided thorough assistance during your Nissan Altima service. Thank you for choosing us again.

July 16, 2026

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Service writer Jeff was patient and knowledgeable. Quoted me a reasonable price for the needed work. Delivered on time as promised. For future reference, rides being provided after dropping off a vehi More

by Z4ZINE
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Recommend Dealer
Yes
Jul 16, 2026

Folsom Lake Nissan responded

Thank you for sharing your experience. We’re glad Jeff provided clear pricing, timely service, and that our loaner rides were helpful. We look forward to caring for your Nissan Murano again soon.

July 14, 2026

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I was very happy with thier work and with talking with Jeff to make sure everything I needed was done. More

by ivesnldc
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Recommend Dealer
Yes
Jul 14, 2026

Folsom Lake Nissan responded

Thank you for sharing your positive feedback on your Nissan Versa service. We’re glad Jeff ensured all your needs were met and appreciate your trust in our team.

July 14, 2026

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It was so nice to be treated with such respect and courtesy. Multiple people greeted me and checked to see if there was anything they could do for me. Thank you More

by DAWNE.LANGE
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Recommend Dealer
Yes
Jul 14, 2026

Folsom Lake Nissan responded

Thank you for highlighting how our team treated you with respect and courtesy during your Nissan Leaf service. Jeff and the rest of our service team enjoyed making sure you felt welcome and well cared for. We appreciate your feedback!

July 14, 2026

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Employee Rating

Excellent service all around. From the ordering process to dropping off my truck and getting it back on time. More

by darreldthomas
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Recommend Dealer
Yes
Jul 14, 2026

Folsom Lake Nissan responded

We’re grateful you took the time to share your experience with your Nissan. We’re pleased the ordering process was seamless and your truck was ready as promised. Jeff and our service team appreciate the opportunity to keep things running smoothly for you.

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