46 Reviews
Write a Review46 Reviews of Jeff Johnson
November 03, 2026
I was not happy to lose the Nissan dealership in Sacramento but have been pleased with the level of service at Folsom Lake Nissan. I will definitely use this location in the future. Sacramento but have been pleased with the level of service at Folsom Lake Nissan. I will definitely use this location in the future. More
November 03, 2026
I was really happy with my experience. I called for a last minute appointment and they were able to get me in no problem. They also washed my car which was so amazing and helpful. I called for a last minute appointment and they were able to get me in no problem. They also washed my car which was so amazing and helpful. More
Other Employees Tagged: Drew Poppler, Javier Quiroz, Joseph Sandridge, Justin Tinker
October 25, 2026
Drew is professional, clear, and very communicative. I totally trust what he says and recommends. I totally trust what he says and recommends. More
Other Employees Tagged: Drew Poppler, Javier Quiroz, Joseph Sandridge
October 14, 2026
It was good service overall had a good communication about what been done and how long will it take about what been done and how long will it take More
Other Employees Tagged: Drew Poppler, Javier Quiroz, Joseph Sandridge
October 11, 2026
Took my Nissan in because the front camera emergency warning light was on. Was told $210.00 for diagnostic only (excessive charge for plugging into a computer that tells them what is wrong). After diagn warning light was on. Was told $210.00 for diagnostic only (excessive charge for plugging into a computer that tells them what is wrong). After diagnostic, was told over $2,000.00 to repair. Repair was not essential. Car was safe to drive. Told to toggle off the warning screen, which I already knew. Total rip off. A couple days later, I find out that Nissan has known all along about the camera problem on several years & models of vehicles, but is not issuing a recall!!! Why?!? Total money grab & rip off by Nissan!!! Pay extra for a safety feature (selling point) that doesn't work! Do Better Nissan! P.S. Jeff was very nice, but why couldn't he tell us about this problem prior to diagnostic & let us decide if we wanted to go ahead with the unnecessary diagnostic for something that we were worried might be a serious safety issue?!? Complete lack of integrity from Nissan!!! More
October 05, 2026
Jeff was fantastic. He is very knowledgeable, patient, and understanding. He knew what to help with and overall, was it was a great experience working with him. He is very knowledgeable, patient, and understanding. He knew what to help with and overall, was it was a great experience working with him. More
October 02, 2026
Jeff was outstanding. Came in with CVT transmission code after 60K miles. Jeff explained the issue with vehicle, the known Nissan CVT problems and defects. Jeff provided a Came in with CVT transmission code after 60K miles. Jeff explained the issue with vehicle, the known Nissan CVT problems and defects. Jeff provided a quick solution and cheaper alternative to see if error code would return after additional driving. Nissan performed a CVT transmission service and hopefully vehicle will not need a $6K transmission replacement! So far vehicle operating and transmission shifting without issues...I'm keeping my fingers crossed. Thanks again Jeff. More

