Dealership Experience
1 yr, 5 mos
Industry Experience
21 yrs, 5 mos
82 Reviews
Write a Review82 Reviews of Drew Poppler
November 10, 2026
Drew was very helpful, professional and communicated things wonderfully and made the process really easy. I also really appreciated the video shared after the service and the description of what had bee things wonderfully and made the process really easy. I also really appreciated the video shared after the service and the description of what had been completed. Lyft service was an absolute life saver More
November 09, 2026
So far, this dealership is professional, friendly, and efficient. I plan on using Folsom Lake Nissan exclusively for all of my Nissan Rogue needs. efficient. I plan on using Folsom Lake Nissan exclusively for all of my Nissan Rogue needs. More
Other Employees Tagged: Javier Quiroz
November 03, 2026
I was really happy with my experience. I called for a last minute appointment and they were able to get me in no problem. They also washed my car which was so amazing and helpful. I called for a last minute appointment and they were able to get me in no problem. They also washed my car which was so amazing and helpful. More
Other Employees Tagged: Javier Quiroz, Jeff Johnson, Joseph Sandridge, Justin Tinker
October 31, 2026
Drew was very helpful, and my car was actually ready very quickly. Sometimes I can be there almost two hours for an oil change, but this particular visit was about 45 minutes. Yay! Also,some dealerships hav quickly. Sometimes I can be there almost two hours for an oil change, but this particular visit was about 45 minutes. Yay! Also,some dealerships have various coffees and treats in the waiting area. Just a thought. More
October 27, 2026
The husband and I were back at it to get our Nissan Frontier truck in for its 100+k mile service. We also had a special request to address an on-going "noise" or recurring sound on the passenger side. Frontier truck in for its 100+k mile service. We also had a special request to address an on-going "noise" or recurring sound on the passenger side. As always, Drew, our go to vehicle guru, cheerfully greeted us that morning, reviewed the service estimate with both of us, then allowed one of their service techs, Perfecto (sp?), to accompany me on a quick drive. Within 30 seconds of listening for the sound and its location, he was able to diagnose the problem. Wow! We drove for another minute as he explained the issue, the reason, and the fix. We left our vehicle in capable hands with Drew and the Crew and drove home. Just before we were called to pick up the truck, we received both an email and text linking us to actual video to show the work performed in live time. Thank you Andreas! We were also offered shuttle services as a courtesy service to picking up the vehicle, but were ultimately able to arrange for a ride. When we returned to retrieve our vehicle, as always in true Drew manner, we were promptly greeted and welcomed in to the office where he carefully reviewed the service plan with us, explaining any areas that would need future attention in addition to what was completed. He handed us the key and sent us on our merry way. I'm a person who is difficult to impress (or satisfy) when it comes to maintaining my vehicles. I don't have that issue as Folsom Lake Nissan, or with Drew and the Crew. Everyone's courteous, knowledgeable, and very adept at what they do. I follow competent service advisors, and I know where to go to get top-notch quality service and performance. Bring your vehicle to Folsom Lake, meet Drew, and you'll be glad you did! More
Other Employees Tagged: Service Foreman, Perfecto (sp?)

