Javier Quiroz
Javier Quiroz at Folsom Lake Nissan

Javier Quiroz

Service Advisor

Folsom Lake Nissan

12610 Auto Mall Cir
Folsom, CA 95630

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4.9
44 Reviews
4.9

44 Reviews

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44 Reviews of Javier Quiroz

September 15, 2026

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Employee Rating

Javier and the master tech who worked on my car were super helpful. When diagnosing my misfire, they swapped my intake back and forth an extra time to 100% confirm the issue, which I very much apprec More

by Charles Johnson
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Recommend Dealer
Yes

September 10, 2026

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Exceptional service! Quick to diagnose and resolve the issue. Provided loaner vehicle while the Pathfinder was ibeing serviced. Jeff and the staff are top notch More

by STEPHANIALISON
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Recommend Dealer
Yes
Sep 10, 2026

Folsom Lake Nissan responded

Thank you for the five-star rating and kind words about our service on your Pathfinder. We’re glad Jeff and the team could swiftly diagnose the issue and keep you moving with a loaner.

September 09, 2026

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I'M A 20+ YR CUSTOMER BECAUSE THE'RE SIMPLY THE BEST THERE IS AROUND More

by RAYMONDCYNTHIA767
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Recommend Dealer
Yes
Sep 10, 2026

Folsom Lake Nissan responded

Hearing that you’ve trusted us for over twenty years and regard our service on your Nissan Murano as unmatched means a lot to our team. We’re here whenever your Murano needs service.

September 09, 2026

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Drew was very kind and courteous and though in covering my vehicles report along with costs. More

by 4TRULLISMS
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Recommend Dealer
Yes

Other Employees Tagged: Mir Sadat, Drew Poppler

Sep 09, 2026

Folsom Lake Nissan responded

We’re glad Drew took the time to explain the service report and pricing for your Nissan Rogue so clearly. Your feedback and five-star rating mean a great deal to our service department.

September 03, 2026

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Javier showed friendliness and care. The video of the car was informative. The technician pointed out areas that may need work. The team was helpful. More

by DMDLIFE8
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Recommend Dealer
Yes
Sep 03, 2026

Folsom Lake Nissan responded

Knowing that you found our video walk-through of your Nissan Versa informative and Javier’s friendly care helpful means a lot to our service team. We’re also pleased our technician could clearly point out areas needing attention.

September 01, 2026

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Javier went above and beyond for us! He offered us a good deal on an expensive service, then was honest when our car actually needed a less expensive service. He kept in contact with u More

by krissylewis_2000
Recommend Dealer
Yes
Sep 01, 2026

Folsom Lake Nissan responded

Knowing that Javier went above and beyond while keeping you informed throughout the service is truly rewarding. Our service team is pleased we could offer honest recommendations, share photos of the work, and store your Nissan Leaf until you were able to pick it up.

August 31, 2026

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With the exception of major maintenance items, I am no longer going to be taking my car to the dealer for service. Paying hundreds of dollars of an oil change is ridiculous and there are other options tha More

by J. LARR
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Recommend Dealer
No

August 27, 2026

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Overly satisfied with this service from Javier. Received the work order and texts promptly. No issues. More

by EPQUIMBO
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Recommend Dealer
Yes
Aug 27, 2026

Folsom Lake Nissan responded

Knowing that you found Javier’s prompt work order and messages clear means a lot to our service department. We’re happy the service on your Nissan Kicks went smoothly.

August 26, 2026

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I recently purchased a used car from another dealer, I needed to have a baseline as to what needed to be done so I needed an inspection. My service advisor was extremely helpful in getting me services tha More

by skooterdave
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Recommend Dealer
Yes
Aug 26, 2026

Folsom Lake Nissan responded

Knowing our inspection gave you a clear baseline for your Nissan Versa’s maintenance needs is rewarding. We’re pleased your service advisor could outline maintenance steps to extend its lifespan and provide honest time estimates. Hearing you found our facility clean and organized and that you’ll recommend our service to friends and family means a great deal to our team.

August 24, 2026

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Employee Rating

Service was fine. Sales forgets about you in about a month when they owe you a detailing in writing. More

by oaran4
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Recommend Dealer
Yes

Other Employees Tagged: Alex Hidalgo, Ethan Elverum

Aug 25, 2026

Folsom Lake Nissan responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. Please contact us directly if you'd be willing to share some more detail.

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